ForumKazinaKings Castle Casino - opšta diskusija

Kings Castle Casino - opšta diskusija (strana 2)

pre 1 godinu od jvvgtaf
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jvvgtaf
pre 1 godinu

To će raditi i za vas

Automatski prevedeno:
pre 1 godinu

Pa, što se tiče samog kazina, lako je navigirati, pa čak i prelepo.

ćaskanje uživo je takođe dobro, uvek brzo u komunikaciji.

sada u pitanju 100 besplatnih okretaja moram dati negativnu napomenu. jer sam već verifikovan sa KIC-om i čak ni posle 5 dana ne vidim ni 100 besplatnih okretaja.

samo iz tog razloga moram da dam negativnu belešku i neću ni pokušati da dam depozit.

Automatski prevedeno:
pikos26
pre 1 godinu

Trebalo mi je 2 nedelje da odgovorim, a onda ti kažu da nedostaje i opet moraš da sačekaš. Pretpostavljam da je tako, jer su mi u mom slučaju blokirali nalog čim je kic proces urađen kao nešto pozitivno, odnosno bio sam tek na poslednjem procesu, a to je slanje selfija. Sve je bilo u redu, ništa čudno, ovo što se tiče mojih dokumenata poslanih jer što se tiče kazina je užasno ako ne i katastrofalno

Automatski prevedeno:
tavarescris810
pre 1 godinu

Shvatili su da su mi nepravedno blokirali račun, danas su me odblokirali, ali još uvek nema salda koji su mi uzeli, što je u suštini trebalo da se povuče. I dalje ću nastaviti sa žalbom jer su mi uverili da imam 12 naloga, ali to je lažno i to mi smeta i zahtevam da mi daju 1000 dolara uklonjenih

Automatski prevedeno:
pre 1 godinu

Čini se da kazino već ima plan jer sam juče primetio da su me deblokirali, mislim da su shvatili da imam dovoljno dokaza da pokažu ovu njihovu nepravdu i loše upravljanje. Ali još uvek čekam 1000 dolara koje su mi uzeli jer sam već mogao da podignem to stanje na svom računu

Automatski prevedeno:
pre 1 godinu

I guess that one way or another, it's good that your account is now accessible again. Not every investigation ends badly though. Blocking the account just gives the casino a chance to clerify some irregularities and save you from losing the balance in the meantime - not saying you needed that, it's just a common practise in some casinos, I'd say

Let me know with the next update 🤞

Radka
pre 1 godinu

Ali do sada nisu vratili saldo koji su mi uzeli, samo su me otključali, ali to me čini da shvatim da to što su uradili nije u redu, ali zahtevam da mi daju ono što su mi uzeli, a to je 1000 dolara

Automatski prevedeno:
jvvgtaf
pre 1 godinu

I can recall that in the complaint, you mentioned a multi-account rule violation.

Any sign of further explanation from the casino?

Radka
pre 1 godinu

Prema kazinu, rekao mi je time da imam mnogo naloga, nekih 12 naloga kreiranih sa mojim podacima, što je laž jer imam samo jedan nalog i ne znam zašto su to rekli. Moj nalog je trenutno skoro skoro otključan, ali stanje od 1000 dolara mi nije vraćeno, pa bih želeo da im vrate to stanje da bi mogli da povuku zaradu.

Automatski prevedeno:
Radka
pre 1 godinu

Pored toga, ne mogu da ga konsultujem u podršci uživo jer ga i dalje imaju blokiran sa moje IP adrese i ne pojavljuje se na mom računaru, već na drugom računaru sa drugom IP i internet mrežom ako se pojavi opcija podrške

Automatski prevedeno:
pre 1 godinu

Prema kazinu, rekao mi je time da imam mnogo naloga, nekih 12 naloga kreiranih sa mojim podacima, što je laž jer imam samo jedan nalog i ne znam zašto su to rekli. Moj nalog je trenutno skoro skoro otključan, ali stanje od 1000 dolara mi nije vraćeno, pa bih želeo da im vrate to stanje da bi mogli da povuku zaradu.

Automatski prevedeno:
pre 1 godinu

I think that you should update Nick about that. It seems that he's missing further explanation now.

Please click this link, and let him know that the casino accused you of breaking the multi-account rule, I guess it would suffice if you just copy the post concernig 12 accounts to the complaint. 🙏

jvvgtaf
pre 1 godinu

I was never quite sure whether the casinos can truly do that. Now it seems that they can. 🤔

Don't worry, the complaint is still running, so now the team will focus on finding proof about other accounts, I guess that would be the next step.

pre 1 godinu

King Castle CAsino bonus od 100 besplatnih okretaja je fantastičan, 20 € deponovano nakon verifikacije. 12 sati kasnije 200€ i igrali na malo pogrešnim nivoima jer prema pravilima morate igrati min/mak 0,20€.


Desilo se da je bilo malo 1€ i 0,25€, sledećeg dana sam izvadio 120€ u Bitcoin novčanik i 1h kasnije još 50€. Povlačenja su odobrena u roku od 5 minuta i isplaćena.


Nije potreban ni depozit, zaista odličan bonus. Među najboljim koje sam dobio i zaista dobrim kazinom i prema imejlu podrške trebalo bi da dobijete VPN sa IP-om iz Brazila i dobijate pristup 3 puta većem broju igara, mislio sam da su rekli 14000-15000 igara.

Automatski prevedeno:
malcolmbraxe
pre 1 godinu

Hey there!

I'm so glad you took the time to come here and enlighten us with such a review! Speaking about reviews, do you know you can submit your own user review? Check out this section, and make it happens. 🙂

I'm sure the casino would appreciate it.

Care to try?

pre 1 godinu

Ovaj kazino mi nije dozvolio da se povučem nakon što sam osvojio 1084BRL igrajući pošteno i ispunjavajući uslove za klađenje, blokirali su moj nalog rekavši da sam prekršio uslove bonusa za iznose ispod 1BRL i takve iznose kada sam igrao ispod 1BRL niti se čak ni ne računaju ka ispunjavanju uslova za klađenje. I danas posle. Otvaram tiket u ćaskanju nakon neuspešnog pokušaja povlačenja (čak i sa već obavljenom KIC verifikacijom). Upravo su mi blokirali nalog.

Slede slike.

Ova vrsta kazina ne može da nastavi sa radom, uključujući bonus koji sam ovde dobio preko kazino gurua.

Odnosno, izgubio sam vrednost koju sam pošteno zaradio.

filefilefile

Automatski prevedeno:
edgardheckmann22
pre 1 godinu

Hello there!

Does the casino actually dictate a minimum bet? That is highly unusual, if I may say.

Sadly, players should keep an eye on all associated rules while playing with the bonus, it's not standard to restrict forbidden bets. 🙁 I wish it could.

I checked your complaint and, I'll wait for the conclusion eagerly.

Radka
pre 1 godinu

Problem je u tome što se ove opklade nisu računale u ispunjavanje uslova, samo one sa vrednošću od 1BRL ili više, a čak i one sa višom vrednošću računale su samo 1BRL, ništa što je premašilo ili bilo ispod računa. Takođe nikada nisam video da ograničavaju minimalni iznos, a to nije jasno naznačeno u uslovima koji su prilično zbunjujući. A osim toga, ne vidim to kao razlog za zabranu naloga na neodređeno vreme.

Automatski prevedeno:
edgardheckmann22
pre 1 godinu

I understood the point, such bets are excluded from wagering. I'd say it goes in the opposite direction to the whole meaning of the wagering contribution though. 😕

Normally, the bets are limited by the max bet rule to prolong the wagering process. What you have described is just awkward, I'd say.

pre 1 godinu

I'm tempted to make a deposit here I have just gotten fully verified, didn't clear the wagering for the 20£ KYC no deposit bonus but I have been looking for a reliable licenced Crypto casino that lets me use VPN to bypass jurisdiction bans and KingsCastle just confirmed that I as a Swedish player can use VPN to access Pragmatic play slots without worrying about any potential winnings being confiscated. Sounds good but also kinda shady, anyone here that plays with VPN and regulary cash out here from playing games restricted in your country?

Can't be to careful even if they give me a green light, right?

DonKlickman
pre 1 godinu

I would capture a screenshot proving the casino allowed you to use VPN without restrictions. It's better to be prepared, I'd say.

pre 1 godinu

The emails they send out when your account is credited with Freeplay was very unusual. They tell the player to use a VPN (Brazil recommend) and Includes a link guide on how to use a VPN and one they recommend using.

But I'm not convinced. I will share the following even though they don't want us players to.


NOTE: The information in this email and any attached file/s are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient please notify the sender immediately using the sender email address and delete this email. You should not read or copy this email, use it for any purpose, disseminate it or disclose its contents to any other person. Note that any possible personal views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of the company, unless explicitly stated otherwise. Consequently, no liability is expected in respect of any such views or opinions. Although every reasonable precaution has been taken to ensure no viruses are present in this email, we cannot accept responsibility for any loss or damage arising from the use of this email or attachments. Moreover, communication via email over the internet is not secure and messages may be read, manipulated or otherwise compromised by unknown third parties. We do not accept any responsibility for the correctness and completeness of the transfer of information contained in such communication nor for any delay of receipt.

Any thoughts regarding this?

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