Zdravo, da li vam je kazino rekao zašto su vam zaplenili novac? Vidim da je verovatno u toku istražni proces kada proveravaju vaš nalog, pa je možda to samo privremena situacija i oni provere vaš igranje ili nešto drugo. Da li je bilo potrebno da pošaljete dokumenta u kazino ili ne? Mislim da bih pokušao da sačekam još nekoliko dana i ako se ne javite iz kazina, onda bih preporučio da nam podnesete žalbu i naš tim će pokušati da sazna sve što treba da znamo.
šta ti misliš?
Hi, did the casino tell you why they confiscated your money? I see that there is probably a investigation process going on when they check your account, so maybe it's just a temporary situation and they check your gameplay or something else. Was it necessary for you to send documents to the casino or not? I think I would try to wait a few more days and if you don't hear back from the casino, then I would recommend filing a complaint with us and our team will try to find out everything we need to know.
What do you think?