pre 3 meseci
Ništa, 10 dana kasnije, a mi smo i dalje u istoj situaciji, sa povlačenjem koje je još uvek u toku. Hvala vam puno na pažnji.
Automatski prevedeno:
Malina Casino - opšta diskusija (strana 48)
pre 3 meseci
Understand.
No problem at all; I hope we'll be able to help.
pre 3 meseci
Hteo sam da te pitam nešto. Imam skoro 12.000 dolara nagrade. Mislite li da postoji način da postignem dogovor sa njima gde će mi isplatiti 10.000 odjednom, a ja ću im oprostiti ostatak? Vidim da će mi trebati 6 meseci da sve sakupim.
Automatski prevedeno:
pre 3 meseci
Zdravo, moj novac je konačno stigao. Podnela sam zahtev 6. a stigao je danas, 16. HVALA BOGU💪🏻
Automatski prevedeno:
OdgovoriCitiraj2
pre 3 meseci
Hey there! The agreement option won't be necessary after all. I'm so glad for you.
You have been very patient, and it is delightful to see it pay off in the end! What do you plan to do now, by the way? Spend a portion of the money on something cool? 🙂
pre 3 meseci
Pa, sačekaću da sve stigne, još uvek imam dosta nagrada za razmenu i nadam se da će malo ubrzati stvari.
Automatski prevedeno:
OdgovoriCitiraj1
pre 3 meseci
Oh, so it was just a portion of the money. I see now. I apologize for that confusion, but I believed you had it all.
Well, hang in there, and make sure to keep us informed about the progress you've made.
If anything seems odder, we will discuss it further based on the events.
For now, let's hope this is a positive beginning of the end.
pre 3 meseci
Povukao sam 500, trebalo mi je 10 dana, a još mi je ostalo 10.000 za podizanje, pa ću proceniti koliko će vremena biti potrebno da sve dobijem. Hvala vam puno na pažnji. Obavestiću vas o novostima.
Automatski prevedeno:
pre 3 meseci
Oh! I see that now. I always thought the weekly and monthly limits existed to help players navigate larger withdrawals and their schedules, but from the perspective of these casinos, I find it not very appropriate. I mean, I saw that in the past.
If you don't mind me asking, what withdrawal limits would in theory (based on the terms) apply to you at the moment you submitted the withdrawal request? That should be taken into consideration.
I know when a casino faces enormous delays, the terms just practically do not count, but the management should really find a fair solution.
pre 3 meseci
Pa, maksimalno povlačenje od 500 evra i uz to 3 radna dana
Automatski prevedeno:
pre 3 meseci
Oh, I see. The thing is that the casino's withdrawal limits were not the same, per the review. The casino should be able to pay out 500 euros daily and 7000 euros monthly. This sort of discrepancy, in my opinion, explains why the user feedback is "terrible." 🙁 Thank you very much for the clarification!
Tomorrow I'm attending a regular meeting with my colleagues from the Complaint Team; I plan to present this situation and seek their advice. Let me get back to you tomorrow afternoon, please.
I would like to see what can be done first.
Izmenjeno
pre 3 meseci
How was everyone? I just want to share my experience on playing , i really have fun and the comment really helpsss.. 🙂
pre 3 meseci
Odlično, čekam da vidim da li postoji način da podignem više novca za kraće vreme jer imam osećaj da nikada neću završiti sa preuzimanjem svoje nagrade.
Automatski prevedeno:
pre 3 meseci
Odlično, čekam da vidim da li postoji način da podignem više novca za kraće vreme jer imam osećaj da nikada neću završiti sa preuzimanjem svoje nagrade.
Automatski prevedeno:
pre 3 meseci
Hello, I hope you don't mind if I also consider this post a reply to the email you sent us earlier.
First of all, I'd like to ask you to submit the complaint right here 👈👈 The Complaint Team woudl liekt to investigate the payout limits and the overall experience.
Add the description of your withdrawal history and the timeline. For example, when did you submit the first request, how long did it take, what came next, which limit did the casino apply to you, how many withdrawal requests are you allowed to submit and how often?
When talking with anyone from the casino regarding those payouts, please capture screenshots and provide them to the complaint too. Simply put, describe the whole withdrawal process as best you can and upload every related document, such as screenshots. Later on, you'll be asked to resend the email you've got thus far from the casino regarding the delays.
The goal is to clearly show the time taken to withdraw a portion of the money, the remaining balance, and the estimated deadline for completing the withdrawal. My colleagues will then use this description to mediate with the casino.
Don't worry, it is not as complicated as it might sound now. Besides, I'll be round to catch up with you.
pre 3 meseci
U redu, vidite, moje prvo povlačenje je bilo 6. i bilo je na čekanju do 16. kada su ga prihvatili, uklonili sa čekanja i primio sam novac. Tokom sveg tog vremena poslao sam 7 ili 8 imejlova i svi su odgovorili isto. Prvo su rekli da će biti potrebno 3 radna dana, a zatim je došlo do još dužeg kašnjenja nego što se očekivalo zbog velike potražnje. Stalno su me kopirali i lepili odgovarajući na iste imejlove. Sada čekam povlačenje od 16. i 22. je još uvek na čekanju. Recimo da ću, prema proračunima, morati da potrošim 14 meseci da bih podigao svoju ukupnu nagradu, koja trenutno iznosi 21.500 evra. Šaljem vam snimak ekrana odgovora i druge informacije iz WhatsApp ćaskanja sa njima i iz imejlova.
Automatski prevedeno:
pre 3 meseci
Evo vam nekih imejlova
Automatski prevedeno:
pre 3 meseci
Takođe sam vam poslao sve objašnjeno sa datumom i svim ostalim, ali mi piše da moraju da pregledaju stranicu u slučaju da nešto nije u redu i da će je objaviti za 24/48 sati ako je sve u redu.
Automatski prevedeno:
pre 3 meseci
Zaboravio sam prvi put kada sam napravio 3 podizanja, što je maksimum koji su mi dozvolili bez prelaska 500 evra, što znači da sam napravio 2 od 100 i jedno od 300 evra, a oni su odlučili da prihvate samo 200, a ostalih 300 su dodali na moj saldo jer su to želeli, zbog čega sam na svoj bankovni račun dobio samo 200 evra.
Automatski prevedeno:
pre 3 meseci
Please focus, because this is important: you need to submit the complaint, as I told you earlier. (Without that, my colleagues can't investigate.) 🙏
That requires using this link: https://es.casino.guru/quejas/enviar 👈👈👈
After that, kindly provide all the information you just posted here on the forum.
Forum is not a complaint feature. Can you lodge the complaint, please?
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