Zdravo, u vezi sa načinima plaćanja, da li ste proverili sa podrškom zašto je to tako i neki se dodaju jednom, a zatim ponovo uklanjaju nakon nekog vremena?
Da na ćaskanju uživo i nemaju pojma. Podrška možda putem e-pošte ili na neki zvaničan način, ali pretpostavljam da su samo imali tehničkih problema. Proverio sam sada i postoje skrill,neller,perfect monei,astropai,jeton,visa,mcard i cripto. Dobili su dobru količinu opt bankomata.. bar za depozit.
Sada takođe uklanjaju dodatnu naknadu za kriptovalute.
Što se cashback-a tiče, on je zaista prilično nepovoljan za igrače koji dostignu viši nivo. Onda je verovatno najbolje da nekako ostanete na nižem nivou da bi se isplatilo. Smatram da je to prilično nelogično jer će po mom mišljenju izgubiti lojalne igrače.
Takođe da. STVARNO STVARNO nepovoljan i f glupost. Bio sam srećan što sam dostigao vrhunski nivo jer trošim mnogo i igram tamo samo godinu dana i više, ali kada sam video procenat toga bilo je suludo.
Bukvalno daju 2$ za 1000 potrošenih ..šta da radim sa tim? a vi ste ljuti kada izgubite mnogo novca, kada vidite 2$ cs naljutite se još više verujte mi. Ne znam zašto su to stavili. Zamolio sam ih da mi smanje statistiku, to se ne može uraditi.
Što se tiče podrške, svakako bi moglo biti bolje, ali postoje kazina u kojima bi trebalo duže vremena da se dobije odgovor, tako da mislim da nije tako loše.
Nije. Imali su dobru podršku, ponekad samo pričam o ćaskanju uživo.. Pretpostavljam da su slali poruke za mnoge osobe odjednom ili idk.. Ali kada govorimo o podršci, čak su i odlični, čak i na Vhatsapp-u, Telegramu i Mail-u.
Čak šalju VA poruke i pitaju da li imate neka pitanja, nedoumice, o klađenju na bonuse, povlačenju depozita ili da li vam se to uopšte dopalo, šta biste promenili..
U svakom slučaju, hvala vam na rezimeu vašeg iskustva u kazinu, jer će drugi igrači moći da ga vide i možda će im to pomoći da odluče da li da igraju ovde. Po vašem mišljenju, verovatno neće biti tako i tražićete drugi kazino, jesam li u pravu?
Pa, stvarno sam tužan što postoje neke stvari kao što su gluposti sa povratom novca, slanje koda za potvrdu sms-a ne radi za mene, i njihov ćaskanje uživo verovatno angažuju ljude iz Indije/Bangladeša pa su morali da prevedu ćaskanje da bi vam odgovorili..
nisu loši i dostupni su 24 sata, ali ponekad morate malo sačekati odgovor. ali ne uvek
Ali osim toga ŠTO nisu velike probleme, ( osim sistema povrata novca, za koji se nadam da će promeniti ) One su jedno od najboljih mesta za klađenje, i imaju dobar kazino/live prostor sa stalnim dodavanjem novih igara/stvari
Nedostaju im neki VELIKI provajderi kao što su pragmatic/microgaming/netent/novomatic ili EGT, ali imaju sve druge (verovatno više od 50. I mnogo živih).
Povlačenje traje 10 minuta bukvalno svaki put . Bez % naknade za kripto dep/vithd, promena valute je dostupna za zemlju iz koje ste i IMATE odličnu aplikaciju.
Dakle, u suštini jedina poteškoća je sistem povrata novca i za mene sms kod (možda je problem provajdera/države).
Ali umesto toga, oni su veoma dobri.
Nadam se da će to uskoro popraviti.
Hi, regarding payment methods, have you checked with support why this is the case and some are added once and then removed again after some time ?
Yes on live chat and they do not have clue. The support maybe on email or some official way maybe, but i guess they just had problems technical wise. I checked now and there are skrill,neteller,perfect money,astropay,jeton,visa,mcard, and crypto. They got good amount of opt atm.. at least for deposit.
They remove the additional fee for crypto now also.
As far as cashback is concerned, it is really quite disadvantageous for players who reach a higher level. Then it's probably best to somehow stay at a lower level to make it worthwhile. I find it quite illogical because it will lose loyal players in my opinion.
Also yes. REALLY REALLY disadvantageous and f nonsense. i was happy to reach top level because i spend a lot and only play there for a year and more, but when i saw the % of that it was insane.
They literally give 2$ for 1000 spent ..what I'm suppose to do with that? and u are mad when u loose a lot of money, when seeing 2$ cs you get mad even more trust me. I don't know why they put that. I asked them to decrease my stat, it can't be done.
In terms of support, it could definitely be better, but there are casinos where it would take a longer time to get an answer, so I don't think it's that bad.
It's not. They had good support, im just talking about live chat sometimes.. i guess they msg for many ppl at once or idk.. But when we speak about support, They are even excellent, Even on Whatsapp, Telegram, and Mail.
They even sending WA messages asking if had some questions, concerns, about bonuses betting, deposit withdrawal, or did u like it overall, what would you change..
Anyway, thank you for your summary of your experience in the casino, because other players will be able to see it and maybe it will help them in deciding whether to play here. According to your opinion, it probably won't be so and you will search for another casino, am I right ?
Well, im really sad that there are some things like cashback nonsense, sms confirmation code sending not working for me, and their live chat they probably hire Indian/Bangladesh people so they had to translate chat to answer you..
they are not bad, and they are 24h available , but just u need to wait a lil bit for response sometimes. but not always
But other than That WHICH they are not Major probs, (except cashback system, which i hope they will change) They are one of the best places for betting, and They have good casino/live area with constantly adding new games/things
They miss some BIG providers like pragmatic/microgaming/netent/novomatic or EGT , But they have all others (more than 50 probably. And a lot live ones.
Withdrawal takes 10min literally every time. No % fee on crypto dep/withd, currency change is available for country where u from, and HAVE great App.
So basically the only prob is cashback system and for me sms code (maybe is provider/country prob).
But rather than that they are very very good.
I hope they will fix that soon.
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