Zdravo. Razumem da čekanje da se izvrši povlačenje može biti zaista frustrirajuće. Naročito ako ste uradili sve što je kazino tražio od vas, poslali sva dokumenta i tako. Uvek je najbolje sarađivati sa kazinom. Ponekad proces može da oduzme još više vremena, recimo kada kazino treba da proveri još neke dokumente, ili čak kada nema dovoljno osoblja. Kako je objasnila Kristina iz našeg tima za žalbe, obično dajemo kazinima 14 dana da obave sve ove provere. Pogledao sam sve žalbe za ovaj kazino, a možete i sami pogledati ako ste zainteresovaniovde . Videćete da je malo ljudi zapravo imalo slične probleme kao i vi, a u mnogim slučajevima su žalbe rešene i oni su dobili svoj novac. Zato da zadržimo 🤞 ovde.
Mnogi igrači su zapravo napisali svoje recenzije za kazino, što je uvek od velike pomoći drugima kako bi mogli da ih pročitaju i da budu više informisani. Proverite recenzije korisnika ovde i možda će vam to dati i neke korisne informacije.
Uvek možete da proverite kod podrške za kazino da li ima ažuriranja za vaš slučaj. I molimo vas da obavestite nas i naš tim za žalbe ako ima nešto novo u vezi sa vašim slučajem. Samo kliknite/dodirnite ovu vezu da biste to uradili, molim vas, hoćete li?
Budite ovde i čekajte 🙂.
Hello. I understand that waiting for the withdrawal to be done can be really frustrating. Especially if you've done everything the casino has asked you for, sent all the documents and so. It is always the best thing to do, to cooperate with the casino. Sometimes the process could get even more time consuming, let's say when the casino needs to check some more documents, or even when they are understaffed. As Kristina from our complaint team has explained, we usually give casinos 14 days to do all these checks. I have looked at all the complaints for this casino, and you can have a look yourself if you are interested over here. You will see that few people actually had similar issues to yours, and in many cases the complaints were resolved and they got their money. So let's keep 🤞 here.
Many players actually wrote their reviews for the casino, which is always very helpful for others so they can read those and be more informed. Check the user reviews over here, and maybe it'll give you some useful info as well.
You can always check with the casino support if there is any update to your case. And please do update us and our complaint team as well if there is anything new regarding your case. Just click/tap this link to do so please, would you?
Be here waiting 🙂.
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