Čekam isplatu skoro mesec dana na moj Skrill nalog. Kada sam ih kontaktirao putem ćaskanja uživo, rekli su da su sredstva oslobođena i trebalo bi da vidim uplatu za 2 do 3 dana.
Nikada nisam primio ovo i Skrill je obično instant i nisu imali nikakvu uplatu od njih. Dobio sam broj transakcije iz kazina koji kaže da je povlačenje obavljeno kada nije. Osećam se kao da su stavili na tuđi Skrill nalog, ali ne mogu biti siguran.
Kada razgovaram sa njima uživo (svakodnevno) dobijam isti odgovor - istražuje se i šalje relevantnom odeljenju i dobiću imejl kada budu imali odgovor za mene.
Oni će moći da vide gde su sredstva jer su oni ti koji su obradili moje povlačenje i jasno je da meni nisu bili to nije moj problem.
Poslali su mi potvrdu o povlačenju transakcije koja sadrži moj novac za depozit, ali nasumični email u koji su deponovali sredstva. Ovaj imejl nije bio moj, a Skrill nalog nije moj.
Osećam da bi trebalo da mi daju moj novac koji sam osvojio i da rešim problem jer je očigledno njihova stvar, a ne moja.
I have been waiting for a withdrawal for nearly a month to my Skrill account. When I contacted them by live chat they said the funds had been released and I should see payment in 2 to 3 days.
I never received this and Skrill is normally instant and they have had no payment from them. I got a transaction number from the casino saying withdrawl was done when it was not. I feel like they have put into someone’s else’s Skrill account but I can not be sure.
When I live chat them (everyday) I get the same reply - it’s been investigating and sent to the relevant department and I will get a email when they have an answer for me.
They will be able to see where the funds are as they are the ones that processed my withdrawal and clearly they were not to me this isn’t my problem.
They sent me a transaction withdrawl receipt that has my deposit money but a random email where they deposited the funds into. This email was not mine that Skrill account was not mine.
I feel they should give me my money I won and work out the issue as it’s obviously their stuff up not mine.
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