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Rabona Casino - opšta diskusija (strana 5)

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pre 2 meseci

Da, i ja verujem da govore istinu. Inače bi rekli da ne dobijate ništa..

Automatski prevedeno:
Thomas3333
pre 2 meseci

Exactly but like most gamblers online you won't be happy until you get your cash!! It's a nervous time waiting

Anonymized534
pre 2 meseci

Samo veoma nervozan period kao što si rekao.. i prokletstvo ovo čekanje ubija..

Automatski prevedeno:
Thomas3333
pre 2 meseci

It's a nice amount of money to win but it's normal to be nervous even more so when you thought you'd lost it. Sleep well!! 😄

Anonymized534
pre 2 meseci

Laku noć, ponovo ću ažurirati napredak. Mnogo vam hvala..

Automatski prevedeno:
pre 2 meseci

Dobro veče, imao sam račun na raboni i napravio sam grešku u prevodu i blokiran je.. Nisam imao sredstava. Juče sam napravio novi račun i uplatio depozit i oni su to normalno prihvatili. Dobio sam i imam 1800€ na računu i zatvorili su ga kao duplikat.. ali duplikat znači kad imaš dva računa, a ja im objasnim a oni ne razumeju.. kažem im šta će biti sa mojim novcem ? Jer da je to duplikat, nisi trebao da mi dozvoliš da uplatim.. Hoću svoj novac.. rekli su da su ga prosledili nadležnom odeljenju, želim da mi pomogneš..

Automatski prevedeno:
pre 2 meseci

Geia sou. Could you, please, specify which casino are you talking about? You have got me really confused here. "Good evening, I had an account on rabona and I made a mistake..." - here you wrote Rabona Casino, but you posted to a 1Win Casino thread. Please, tell us which one is it, so we can prevent any mistakes 🙏.

I actually have read all your posts here in this thread, to get all the information about the issue with this casino. I would like to start with the duplicate account of yours. It is always good to check with the support that the previous account was closed, or even ask them before you deposit to the new account. To have multiple accounts is considered as a breach of terms in every casino, I could say. Especially if you use a different email, phone number, or even address, for example, the casino is not always able to determine that you already have an account there. Let's see, how they're going to solve this, and I hope that everything will be as promised by the support. Please let us know 🙏.

Romi
pre 2 meseci

Dobro veče i izvinite na grešci.. problem je sa rabona kazinom. Pogrešio sam u prevodu i ovo je bila zabrana. Onda sam napravio novi nalog sa istim detaljima, ali sa drugačijim emailom i brojem telefona.. dupli račun je kada imam 2 aktivna naloga.. Izgubio sam mnogo novca na starom nalogu, a na novom sa € 100 Napravio sam 1830€ i normalno su prihvatili moj depozit, kao i podizanje preostalih 500€.. posle sat vremena račun je zatvoren kao duplikat, objasnio sam im kako stoje stvari, juče su mi garantovali da će moj slučaj je otišao u finansijsko odeljenje, i oni će mi kreditirati sav novac koji imam unutra.. čekam..

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Romi
pre 2 meseci

Samo su mi rekli da su moji dobici poništeni i da mi ih ne daju. To je 1850 evra, šta da radim, jako sam uznemiren..

Automatski prevedeno:
Anonymized534
pre 2 meseci

Upravo su mi odgovorili da je moj dobitak poništen.. Tužan sam što ne znam šta da radim..

Automatski prevedeno:
Thomas3333
pre 2 meseci

Oh no that's bad news the SLIMY people n support said they were going to pay you then took it away. Nothing much you can do now if it's for having multiple accounts and breaking the terms and conditions. Looks like a write off then?

Anonymized534
pre 2 meseci

Ne znam da su mi rekli da će mi dati samo depozit.. Uznemiren sam jer nisam napravio dupli račun, samo je jedan zatvoren i napravio sam drugi

Automatski prevedeno:
Thomas3333
pre 2 meseci

If you closed it you can't just make another under a different email you broke their rules and they are punishing you for it. If you get your deposit back that is something.

pre 2 meseci

Ne znam da su mi rekli da će mi dati samo depozit.. Uznemiren sam jer nisam napravio dupli račun, samo je jedan zatvoren i napravio sam drugi

Automatski prevedeno:
pre 2 meseci

Frankly, those are two accounts in total, and that's most likely the problem.

pre 2 meseci

Dobro veče i izvinite na grešci.. problem je sa rabona kazinom. Pogrešio sam u prevodu i ovo je bila zabrana. Onda sam napravio novi nalog sa istim detaljima, ali sa drugačijim emailom i brojem telefona.. dupli račun je kada imam 2 aktivna naloga.. Izgubio sam mnogo novca na starom nalogu, a na novom sa € 100 Napravio sam 1830€ i normalno su prihvatili moj depozit, kao i podizanje preostalih 500€.. posle sat vremena račun je zatvoren kao duplikat, objasnio sam im kako stoje stvari, juče su mi garantovali da će moj slučaj je otišao u finansijsko odeljenje, i oni će mi kreditirati sav novac koji imam unutra.. čekam..

Automatski prevedeno:
pre 2 meseci

Hello.

That's ok, don't worry. I imagine you now have other things to think about. Either way, I just wanted to let you know that your complaint was received and will be handled as soon as possible. Our specialists will look into it, just do not hold on to high expectations, please. Let's say you made a mistake.

Radka
pre 2 meseci

Once you close an account which was probably because you suffered losses and not many wins, most casinos are reluctant to let you reopen it. You opened another with a new email and phone number and duped them into letting you open another account with them. They probably noticed that your IP address or method of withdrawal was the same as your closed account. You broke their T@Cs and it looks like you will Hace to forfeit your winnings and they may give you your deposit back. Can't see there is much you can do

Anonymized534
pre 2 meseci

I also think it will be difficult to do something in such a situation. Usually when a player has such thoughts it is always best to contact support beforehand to see if it is possible to reopen the account or create a new one. Because if a player opens another account without any information, it is unfortunately a violation of the rules. 

However, let's see what our team will find out and how it will turn out in the end. I'm definitely keeping my fingers crossed for the player, but in this case I'm rather skeptical. 😥

Jaro
pre 2 meseci

Pošto su me prihvatili da otvorim novi račun i prihvatim depozit u čemu je onda problem i kako se zove dupli račun? Dvostruki nalog se smatra kada imate dva aktivna naloga.m

Automatski prevedeno:
Thomas3333
pre 2 meseci

Not if you asked for the account to be closed, casinos are reluctant if not never allow you to open another account once you have closed one and it as I said before showed same up address or deposit or withdrawal method. Unfortunately you broke their terms and conditions and the price to pay is you lost your winnings unfortunately

Anonymized534
pre 2 meseci

U redu je, bilo je zauvek, da prestanemo da kockamo kopile koje je upropastilo svet...

Automatski prevedeno:
Thomas3333
pre 2 meseci

Your not wrong!! I went 67days and then succumbed to play again and it was the same procedure with a new casino lots of bonuses and cashouts at first then dead spins and when you get a bonus it's rubbish. I've had enough also I closed that account and that's it no more. I'm going on holiday to Menorca with the money I usually gamble with and I'm learning Spainish instead of wasting my time and money at an online casino

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