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Rabona Casino - opšta diskusija (strana 9)

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Jaro
pre 8 meseci

Hvala vam puno i zaista verujem.. imao je dan da mi odgovori sa strane a sada se moja žalba vratila na 6 dana.. Ne znam razlog..

Automatski prevedeno:
Jaro
pre 8 meseci

Još uvek ništa

Automatski prevedeno:
Margarida88
pre 8 meseci

😩

pre 8 meseci

Hvala vam puno i zaista verujem.. imao je dan da mi odgovori sa strane a sada se moja žalba vratila na 6 dana.. Ne znam razlog..

Automatski prevedeno:
pre 8 meseci

It was actually caused by transferring your complaint to other person, as Veronika wrote. It is because Jozef needs to gather all the information regarding your case and only afterwards he will be able to get to you. Please understand that our complaint team is dealing with lot of complaints on a daily basis, and they need to take each of them individually, in order to offer the best help to every player.🙏

Romi
pre 8 meseci

Hvala puno... Budite dobro, nadam se da sam opravdan..

Automatski prevedeno:
Thomas3333
pre 8 meseci

I also firmly believe in it, but I won't get ahead of myself yet, because it is always important how the complaint will end. I will wish you a fair solution. 🤞👍

Jaro
pre 8 meseci

Jeste li prihvatili moju žalbu? Koliko je vremena potrebno za moj slučaj? Mnogo vam hvala na pomoći..

Automatski prevedeno:
Jaro
pre 8 meseci

Josef je preuzeo moj slučaj

Automatski prevedeno:
pre 8 meseci

Jeste li prihvatili moju žalbu? Koliko je vremena potrebno za moj slučaj? Mnogo vam hvala na pomoći..

Automatski prevedeno:
pre 8 meseci

In your complaint on the top right there is always a timer that each side has to answer. It's a week, but of course our team always tries to answer sooner, of course Jozef now has to go through your case to understand everything well and he will certainly get to you as soon as he can. 

You will just have to be a little patient. 🙂

file

Jaro
pre 8 meseci

Dobro veče. Vreme za odgovor iz kazina je upravo isteklo, a oni nisu odgovorili. U ovom slučaju šta da radim i još čekam da mi odgovore? Postoji li šansa da nikada ne odgovore? Mnogo vam hvala..

Automatski prevedeno:
Thomas3333
pre 8 meseci

Geia sou. Right now there is nothing much you can do, actually. The time for the casino to reply has been extended by 7 days, as it is really important for your complaint to get some information from them. Hopefully they will get in contact with our complaint team, so your case can be resolved soon.🤞

Romi
pre 8 meseci

Iako se više ne nadam jer ne verujem da će odgovoriti, hvala vam puno na svemu..

Automatski prevedeno:
Thomas3333
pre 8 meseci

Hope dies last, so as long as the case is not closed there is always at least some small chance. I hope we will get some answer. I'd be happy for you. 

pre 8 meseci

sada poništavaju isplate bez našeg ovlašćenja

Rabona je sramota

Automatski prevedeno:
Jaro
pre 8 meseci

hvala vam puno ali nada je već mrtva jer kazino neće da odgovori na moju žalbu, oni su lopovi i nadam se da će bar biti kažnjeni crnim tačkama i ljudi ih nikada neće registrovati, ja gde mogu na sve društvene mreže reklamiraću ih..

Automatski prevedeno:
Margarida88
pre 8 meseci

I samo reci da je sramota, oni su lopovi i prevaranti..

Automatski prevedeno:
pre 8 meseci

sada poništavaju isplate bez našeg ovlašćenja

Rabona je sramota

Automatski prevedeno:
pre 8 meseci

I definitely recommend not to do anything with the money and even though I know it's complicated, wait for our team to try to help you. The complaint is still open and since as Nick mentioned that the casinos have 14 days to send you the money, we will have to be patient. 

Anyway, did you try to send an email or write to the live chat to find out why your withdrawal was rejected?

pre 8 meseci

hvala vam puno ali nada je već mrtva jer kazino neće da odgovori na moju žalbu, oni su lopovi i nadam se da će bar biti kažnjeni crnim tačkama i ljudi ih nikada neće registrovati, ja gde mogu na sve društvene mreže reklamiraću ih..

Automatski prevedeno:
pre 8 meseci

If they don't try to resolve the situation they will surely get black points. It also occurred to me that if this situation cannot be resolved, our team will probably advise you to appeal to the authority. I would still see the point of writing there if they don't respond to our complaint. 

But we shall see. 

Jaro
pre 8 meseci

U početku kada to znači šta mogu da uradim??

Automatski prevedeno:
pre 8 meseci

Nakon što nisam odgovarao dve nedelje, mislim da je pitanje konačno i trebalo bi da prestanem da se bavim, sad ovo što govorite da apelujem na početak ne znam i hvala vam na interesovanju..

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