pre 3 godina
Dobro veče bi imali pitanje da li je normalno da je uplata potvrđena, ali mora biti potvrđena tek nakon 1 tjedna? Scatters mi nije poslao e-mail koji moram sam potvrditi.
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pre 3 godina
So what exactly is the problem? That you requested a withdrawal and they asked you to wait for a week until they send it to you?
pre 3 godina
Dakle, problem je u tome što je depozit obrađen tijekom postupka i novca više nema na računu igrača nakon tjedan dana. Htio sam znati kada ću dobiti novac, a zatim mi chat govori da moraju poslati dokumente i moje pitanje glasi zašto prethodno ne zatražite dokumente, a zatim obradite uplatu?
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pre 3 godina
Oh yes, this is actually strange, because once a casino sends the withdrawal, you should receive it. On the other hand, if you're not verified as a player, it's a standard process to request the documents from the player. Maybe someone just did a mistake, approved your withdrawal without verifying your account and when they realised the mistake, they cancelled the withdrawal and requested the documents (but you already got an automatic email confirming your withdrawal).
pre 3 godina
Prvo čekam 48 sati, treba mi provjera, a onda ću nastaviti tražiti
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pre 3 godina
Yes, 48 hours should be enough for verifying your account.
pre 3 godina
Sada to znači 3-5 dana da bi moji dokumenti trebali biti obrađeni
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