pre 6 meseci
I understand, and you did well to look it up right away. So did you try to ask the casino where the mistake could have been made when the next two withdrawals have not arrived yet ? How long has it been since you haven't had them yet ?
Snatch Casino - opšta diskusija (strana 11)
pre 6 meseci
I have now tried multiple times on live chat, and they keep saying they can payout however they want. Now i send them an email to support to check up on them. I will let you know what the reaction is. But for now they have no decent reason to not payout within their terms…
pre 6 meseci
I received another €500 today, so it seems they will pay all the requests, but it takes allot longer then their terms say. Not the service that you want to be honest, for that still my advice is to play on another casino. I will come with a last reply the day i have my last payout so everybody know how long it took.
pre 6 meseci
I'm glad you got more money, but from what you write, I wonder at what price. I don't think that if you ask for your withdrawals politely and not every 5 minutes, the casino should respond in a way that basically they can send it to you at any time. I wouldn't say that's professional.
So I'll be waiting for you to get the last withdrawal and hopefully it will be as soon as possible. Then I think you're gonna make a rough line behind this casino.
pre 6 meseci
Moje stanje od preko 400 € je sada poništeno. Igrao sam sa bonusom i sada se tvrdi sledeće: Napravljen je na ovaj način da bi naš igrač mogao da koristi MAP bonuse svaki dan pošto dozvoljavamo samo jedan aktivni bonus u isto vreme! Imao sam samo jedan aktivni bonus. PAZITE OVAJ KAZINO VARA. DEPOZIT JUČE
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pre 6 meseci
Dobio sam 35 besplatnih okretaja putem e-pošte. U 35 sam osvojio 179,00 evra i morao sam da uložim skoro 6000,00 evra. Ja sam to uspeo. Kada sam dostigao tražene uslove za klađenje, još uvek sam imao preko 2700,00 evra na svom računu. Dobitak mi je odmah oduzet i umesto toga sam dobio 50,00 u pravom novcu. Stavili su u džep 2650,00 evra. Ovaj lažni kazino neće videti ni centa više od mene. Mogu samo upozoriti sve da ne deponuju na Snatch. Ni u druga 2 kazina u ovoj grupi. Svi oni varaju i samo sebi pune džepove. Isplate se retko dešavaju. Za svaku isplatu se navode sumnjivi razlozi, a isplata se ne vrši.
Automatski prevedeno:
pre 6 meseci
Moje stanje od preko 400 € je sada poništeno. Igrao sam sa bonusom i sada se tvrdi sledeće: Napravljen je na ovaj način da bi naš igrač mogao da koristi MAP bonuse svaki dan pošto dozvoljavamo samo jedan aktivni bonus u isto vreme! Imao sam samo jedan aktivni bonus. PAZITE OVAJ KAZINO VARA. DEPOZIT JUČE
Automatski prevedeno:
pre 6 meseci
Okay so according to what you say you only had one bonus active yes ? Do you have any bonus history where you can see it ? Were you able to complete it and meet all the conditions ? Did the casino take your money or return it to your player account ?
Anyway, I saw that you were able to lodge a complaint, so our team will try to find out what happened. Veronica has already replied to you, so you can send her answers to her questions as well.
I hope this situation will be resolved.
pre 6 meseci
Dobio sam 35 besplatnih okretaja putem e-pošte. U 35 sam osvojio 179,00 evra i morao sam da uložim skoro 6000,00 evra. Ja sam to uspeo. Kada sam dostigao tražene uslove za klađenje, još uvek sam imao preko 2700,00 evra na svom računu. Dobitak mi je odmah oduzet i umesto toga sam dobio 50,00 u pravom novcu. Stavili su u džep 2650,00 evra. Ovaj lažni kazino neće videti ni centa više od mene. Mogu samo upozoriti sve da ne deponuju na Snatch. Ni u druga 2 kazina u ovoj grupi. Svi oni varaju i samo sebi pune džepove. Isplate se retko dešavaju. Za svaku isplatu se navode sumnjivi razlozi, a isplata se ne vrši.
Automatski prevedeno:
pre 6 meseci
Hello, it looks to me as if the bonus you played with had a max cashout. Do you have a screenshot of the requirements of the bonus or did you read it in the terms and conditions ? Free spins are usually subject to such a condition and if you manage to win you can only withdraw a certain amount and unfortunately not the rest. Could you send me the rules of the free spins ? Maybe we can find out together where the problem was.
pre 6 meseci
Ne, ne znam više. Od tada nisam posetio ovaj sajt. Samo sam hteo da upozorim druge na to. Bilo je još više problema u ovom kazinu. Već sam verifikovao svoj nalog 6 puta. 3 puta direktno na sajtu i 3 puta putem e-pošte. Svaki put, na kraju svih podnetih dokumenata, pisalo je direktno na sajtu kazina: „Vaš nalog je sada verifikovan, dobićete email za potvrdu". Ovaj imejl nije stigao ni nakon 6. verifikacije. Svaki put kada sam želeo da izvršim povlačenje, pisalo je: Vaš nalog nije verifikovan! Svaki put kada sam ponovo verifikovao i na kraju sam dobio ove informacije: Vaš nalog je verifikovan. Tako se spojilo 6k. U ćaskanju uživo sam uvek dobijao isti glupi izgovor: moguće je da je odeljenje trenutno preopterećeno i morao bih da čekam. To je bilo pre pola godine. I kao što sam rekao, do danas nisam primio e-poštu. Iznad svega, ovaj kazino je čista prevara po mom mišljenju i mogu samo da upozorim sve da ne polažu tamo.
Automatski prevedeno:
pre 6 meseci
It is really important to read the terms of every bonus or free spins beforehand to avoid all the issues. As Jaro said, it is nothing unusual that when it comes to some bonuses, there is always a maximum withdrawal set, especially for the free spins or no deposit bonuses.
Also, what comes to mind when you say that your verification email did not come is if you have checked and all the information is correct. Just in case, you know. The customer support should solve this kind of issue in my opinion, for sure.
Anyway, now that you have moved somewhere else, it probably doesn't interest you to try to fix the issue there, right? Hopefully, some other players will read your posts and take some information into consideration.
pre 6 meseci
Ponavljam, poslao sam sve tražene dokumente ukupno 6 puta. 3 puta putem e-pošte i 3 puta direktno na veb stranici kazina. Svaki put nakon podnošenja dokumenata, veb lokacija kazina je rekla: Vaš nalog je sada verifikovan! Čak i da nešto nije u redu sa dokumentima, bio bih obavešten putem mejla. Ali nikada nisam dobio e-poštu od ovog kazina u vezi sa verifikacijom. Ove provere su bile pre pola godine. I sama ova činjenica je potpuno sumnjiva.
Da, pronašao sam veoma renomiran kazino gde se sva povlačenja obrađuju glatko i odmah, a dobitak imam na svom računu u roku od 3-4 sata. Ja to nazivam renomiranim i definitivno ne prevara kao što je ovaj Snatch kazino i njegova sestrinska kazina.
Hvala na odgovorima u svakom slučaju.
Automatski prevedeno:
pre 6 meseci
Thank you for sharing. I am really glad that you found the right casino for you, and I wish you all the luck, always.🍀
pre 6 meseci
Mnogo vam hvala.
Automatski prevedeno:
pre 5 meseci
I have a update! I received all my money within 2 weeks after i opened the complaint on askgamblers. So case solved. Its really not the right way of treating people tho. We lose allot as gamblers in the long run, and the moment we then win, we have the rights to get paid as the terms say. This casino is offering good bonusses with limited payouts, and if they find anything you did wrong they will not pay! so make sure guys if you try this casino that you read all small letters. For me the case is resolved with a good ending. Luckely.
pre 5 meseci
That is really nice and positive update, Thank you. I am glad you were able to solve it. If you ever need some help, our complaint team will be more than happy to help you out as well. Also, if you wish, you can write a review about this casino, describing your experience here 👈🙂.
pre 5 meseci
Snach kazino je prijavio sve troškove kazinu jer imaju problema sa slanjem premalo informacija. Uzeo sam karticu i pokazao je na svom računu, poštanski broj, pasoš, karticu na mojoj kreditnoj kartici. Dokaz identiteta o svemu.
šta ne radi
Izmenjeno od
Radka pre 5 meseci
Razlog:
made the Outlook link passive
Automatski prevedeno:
pre 5 meseci
I'm sorry; I'm having quite a hard time understanding the matter. Are you experiencing an issue? With the verification process, perhaps? What seems not to be working?
My apologies for so many questions, but I'd like to understand or even help, if that is possible.
pre 5 meseci
hi, I have submitted all the verifications that the casino wants, I have submitted them and everything is from today and yesterday, so the information are fresh
trying to withdraw money 
pre 5 meseci
i have givning them evertong from zip code , bank info, passport, bill, a foto from my credit card but they are not satisfied. and sends me back with photos that I presented
Izmenjeno od
Radka pre 5 meseci
Razlog:
sensitive information deleted
pre 5 meseci
