pre 8 meseci
To je prava šteta. Nadam se da će moja žalba konačno biti obrađena i da ću konačno moći da podignem novac posle skoro četiri meseca.
Automatski prevedeno:
Snatch Casino - opšta diskusija (strana 28)
pre 8 meseci
Sorry I was working so much last couple of days, I did not pay much attention to these messages…
I agree what Radka said on her last comment, I think we all do 🤷♂️
I just hope they will start paying out your money too, I just got my 3rd cashout today of 1000e… Which means every wednesday I’m getting 1000e…
I think thats some minimum they can do, or by some miracle maybe they manage to do 2 payments…
So much about their limits, process and verification speed and understanding for people playing on their site 😔
Izmenjeno
OdgovoriCitiraj2
pre 8 meseci
Sorry I was working so much last couple of days, I did not pay much attention to these messages…
I agree what Radka said on her last comment, I think we all do 🤷♂️
I just hope they will start paying out your money too, I just got my 3rd cashout today of 1000e… Which means every wednesday I’m getting 1000e…
I think thats some minimum they can do, or by some miracle maybe they manage to do 2 payments…
So much about their limits, process and verification speed and understanding for people playing on their site 😔
pre 8 meseci
I could not have said that better, and I'm not replying just because you said you agreed with me. Hold on!
Hope this nightmare ends soon.
pre 8 meseci
I prošlo je još pet dana otkako sam podneo traženi dokument. Sada ulazimo u 10. nedelju... ludo.
Automatski prevedeno:
pre 8 meseci
This is crazy indeed. I wish I could come up with something real and positive. But, I guess we know better... 🙁
pre 8 meseci
U mom slučaju, stvari postaju sve bizarnije. Kazino tvrdi da mi je slao imejlove sa dodatnim zahtevima. Casinoguru potvrđuje da su videli snimke ekrana. Ali ja NIKADA nisam primio ove imejlove. I odbijaju da mi pokažu snimke ekrana. To je ludo. I svaki put kada odgovore, prođe nedelja dana. Žele da vas iscrpe dok ne odustanete od svog novca.
Automatski prevedeno:
pre 8 meseci
Hej,
Nema informacija od KYC-a. Ne dobijate imejlove. Morate da pišete podršci. Obično vam kažu šta je KYC tražio u navodnom imejlu... Sve je to veoma komplikovano i namerno.
Automatski prevedeno:
pre 8 meseci
U mom slučaju, stvari postaju sve bizarnije. Kazino tvrdi da mi je slao imejlove sa dodatnim zahtevima. Casinoguru potvrđuje da su videli snimke ekrana. Ali ja NIKADA nisam primio ove imejlove. I odbijaju da mi pokažu snimke ekrana. To je ludo. I svaki put kada odgovore, prođe nedelja dana. Žele da vas iscrpe dok ne odustanete od svog novca.
Automatski prevedeno:
pre 8 meseci
Are you certain those emails aren't in the junk or bin folder? Could the promotion sections hide them? It usually happens to me. 🙁 I know it sounds silly, just saying that sometimes even the outlook is not accepting messages because of Sender's IP address or domain issues; it is very hard to find out though.
pre 8 meseci
Dakle, apsolutno sam siguran i ipak bih voleo da vidim taj snimak ekrana. Zašto mi ga jednostavno ne pokažu? U svakom slučaju, sada sam poslao traženi dokument odeljenju za KYC i prosledio imejl Casinoguru-u.
Automatski prevedeno:
OdgovoriCitiraj1
pre 8 meseci
Postaje sve smešnije. Tražili su fakturu da potvrde moju adresu. Poslao sam im račun od mog internet provajdera. Sada traže engleski dokument ili zvanični prevod... Snatč kazino je više nego drzak. Žaliti se Kazino Guruu je takođe potpuno beskorisno.
Kazino nastavlja da vara hiljade igrača svojim pozitivnim recenzijama, i čak ni žalba ne donosi nikakvo rešenje. Sramota vas bilo, Kazino Guru.
Automatski prevedeno:
OdgovoriCitiraj1
pre 8 meseci
Trebalo bi jednostavno da se preimenuju u Snitch Casino. Bilo bi transparentnije.
Automatski prevedeno:
OdgovoriCitiraj1
pre 8 meseci
I said it would probably sound silly. I'm sorry, it always does.
Glad you are certain, and, more importantly, cool that you sent the documents to both sides. Smart move. I'm confident we both hope for the best and quickest resolution, so let's see where it actually goes in the complaint.
pre 8 meseci
Postaje sve smešnije. Tražili su fakturu da potvrde moju adresu. Poslao sam im račun od mog internet provajdera. Sada traže engleski dokument ili zvanični prevod... Snatč kazino je više nego drzak. Žaliti se Kazino Guruu je takođe potpuno beskorisno.
Kazino nastavlja da vara hiljade igrača svojim pozitivnim recenzijama, i čak ni žalba ne donosi nikakvo rešenje. Sramota vas bilo, Kazino Guru.
Automatski prevedeno:
pre 8 meseci
I understand your feelings, but no one says the resolution will be quick or easy. The casino has made these demands for reasons that are unclear to us, and while you may find the situation ridiculous, I assure you that cooperating is the best approach. I understand that you are under a lot of stress; something unexpected has happened, which makes you feel as though the Safety Index is related to your lengthy KYC procedure. That's not the case.
The complaint is still ongoing, and regardless of your feelings about it, you must complete the KYC process. There is no way around getting withdrawal approved otherwise. Try to hold on, please.
OdgovoriCitiraj1
pre 8 meseci
Trebalo bi jednostavno da se preimenuju u Snitch Casino. Bilo bi transparentnije.
Automatski prevedeno:
pre 8 meseci
That was a good one. Try to be patient, please. Despite I know how it may sound under such circumstances, the casino pays; otherwise, the Safety Index would be in ruins.
Not a single complaint thus far has ended as unresolved. I believe you will get paid once the KYC has finished.
OdgovoriCitiraj1
pre 8 meseci
I svima koji imaju/su imali problema ovde: Zapamtite da nakon što se vaš slučaj (nadamo se) reši, daćete ovom odvratnom kazinu najnižu moguću ocenu!
Dakle, možda će barem nekoliko igrača biti svesno ovoga pre nego što uplate. I nadamo se da će proveriti recenzije iz proteklih nekoliko nedelja, a ne samo videti tu čudnu, prevarnu ocenu 8,9/10 od Casino Guru-a na početnoj stranici.
Automatski prevedeno:
OdgovoriCitiraj1
pre 8 meseci
The best way to write a user review is to write about the player's experience exactly as it happened there, actually. This way others will have a better idea about how the casino works.
Don't you think so?
Also, please know that all the ratings, or better, safety indexes, on our website are calculated for each casino in our database the same by our dedicated data team. You can read more about it here, if you wish to.
pre 8 meseci
Čekao sam 3 nedelje da provajder igre obradi zahtev. Konačno je bio spreman, nisu me obavestili o tome iako su obećali. Morao sam sam da pitam preko ćaskanja. Povukao sam novac, koji je ponovo zadržan zbog KYC aktivnosti. Poslao sam priloge pre 3 nedelje, tvrdili su da KYC verifikacija nije potrebna. Sada im trebaju dokumenti. Odgovorili su da KYC verifikacija može potrajati nekoliko dana.
Automatski prevedeno:
pre 8 meseci
Pripremite se da će ovo biti bitka koja će trajati nedeljama, ako ne i mesecima! Verifikacija mog provajdera (ovo se ovde takođe izuzetno često dešava. Slučajnost? Ne mislim) je završena krajem aprila. Od tada čekam KYC proveru.
Automatski prevedeno:
pre 8 meseci
Čekao sam 3 nedelje da provajder igre obradi zahtev. Konačno je bio spreman, nisu me obavestili o tome iako su obećali. Morao sam sam da pitam preko ćaskanja. Povukao sam novac, koji je ponovo zadržan zbog KYC aktivnosti. Poslao sam priloge pre 3 nedelje, tvrdili su da KYC verifikacija nije potrebna. Sada im trebaju dokumenti. Odgovorili su da KYC verifikacija može potrajati nekoliko dana.
Automatski prevedeno:
pre 8 meseci
Don't think that's normal. Especially when they tell you once that you don't need to send the documents and then say the opposite.
I saw in your open complaint that Pavel is trying to get a response from the casino. It's been going on for quite a long time and I would like it to be over for you, so hopefully sooner it will be so.
Dodajte post
