Zdravo, pa, ne bih rekao da bi se ovako nešto trebalo desiti. Pokušaćemo da vam pomognemo, ali imam jedno pitanje. Podneli ste žalbu kazinu OnlySpins i opisali veoma sličnu situaciju, pa da li vam se ovo desilo tamo ili u kazinu Spinanga?
Kada kažete da ste pod prisilnim samoisključenjem, da li to znači da ste obavestili kazino o tome ili da je vaš nalog već bio zatvoren, a oni su ga ponovo otvorili?
Videćemo šta će se dalje desiti i kako će se to odvijati.
Hi, well, I wouldn't say something like this should happen. We'll try to help you, but I have a question. You’ve filed a complaint with OnlySpins Casino and described a very similar situation, so did this happen to you there or at Spinanga Casino?
When you say you’re under enforced self-exclusion, does that mean you notified the casino about it, or that your account was already closed and they reopened it?
We’ll see what happens next and how it turns out.




