Zdravo,
Budite sigurni, kada se žalba propisno zatvori, posledice će biti neizbežne. Naročito ako naši stručnjaci za žalbe odluče da se kazino ponašao u lošoj nameri.
U ovom trenutku, međutim, vaša žalba nije stigla u završnu fazu. Tehnički, rukovalac pritužbama nije odgovorio na komentar kazina, kao što možete videti.
Dakle, bezbednosna ocena ostaje ista. zasada
Želeo bih da vam se zahvalim na vašoj napomeni. Mislim da je dobro pomenuti povezani deo iz Casino Guru Fair Gambling Codek-a :
" Nije prihvatljivo dozvoliti igračima da se kockaju ako kazino zna da su iz ograničene zemlje i ako kazino planira da se poziva na pravilo o ograničenim zemljama kad god igrač zatraži svoje prvo povlačenje. Ovo je potpuno protiv pravila fer pleja , pošto kazino svesno dozvoljava igraču da se kladi bez šanse da zaista osvoji nešto zauzvrat .
Mnoga kazina tvrde da je ovo teško ili nemoguće implementirati u njihove sisteme, ali se jednostavno radi o poređenju zemlje prebivališta igrača sa listom zabranjenih ili dozvoljenih zemalja; stoga, ne smatramo da je to tako teško na tehnološkom nivou".
Naši stručnjaci su dobro upoznati sa ovim kodeksom, tako da ne brinite. Siguran sam da će uskoro doći pravi odgovor.
Samo budite strpljivi, molim vas.
Hi there,
Rest assured, once the complaint is properly closed, consequences will be inevitable. Especially if our complaint specialists decide the casino was acting in bad faith.
At this point, however, your complaint has not reached its final stage. Technically, the complaint handler did not respond to the casino's comment, as you may see.
Thus, the safety rating remains the same. for the time being
I'd like to thank you for your note. I think it's good to mention the associated part from Casino Guru Fair Gambling Codex:
"It is not acceptable to let players gamble if a casino knows that they are from a restricted country and if the casino plans to refer to the rule about restricted countries whenever a player requests their first withdrawal. This is completely against the rules of fair play, as the casino is knowingly letting a player wager money without a chance to actually win something in return.
Many casinos claim that this is difficult or impossible to implement into their systems, but it is simply about comparing the player's country of residence with the list of restricted or allowed countries; therefore, we do not consider it to be that difficult on a technological level."
Our specialists are well aware of this codex, so don't worry. I'm sure a proper response will come soon.
Just be patient, please.
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