pre 2 godina
Jučer sam se registrovao na MAGICRED CASINO Zaboravio sam obe lozinke sa e-pošte i da se prijavim POMOĆ!?! ?? !!
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Zaboravili ste lozinku šta možete učiniti?!
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pre 2 godina
Hello, there is "Forgotten password". You have to click there and reset your password via email.
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pre 2 godina
Radka Hvala puno. Veliki problem. Lozinka mog Gmail-a je nepoznata 😞duplikat lozinke je nestao Mogao sam samo resetirati lozinku putem broja mobilnog telefona, inače je sve nestalo
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pre 2 godina
Happy to help 🙂
Oh, and have you managed to reset the password via the phone number, please? Did it work?
pre 2 godina
Zdravo Radka mislim da je super što pitaš. Ne, ne mogu dobiti, kako da uradim da mi daš lozinku preko mobilnog telefona !!!?
ps ima oko 250€ na računu 😞😞😞😞
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pre 2 godina
This is a really tough situation. I'd probably explain the situation to the casino. It would be quite time consuming and I'm not even sure if the casino is willing to do this, but they could potentially do a verification call with you, ask you some questions about your account to make sure that the account is yours.
Then they could change the email address on your account to a new one and then you could send the new password to your new email address.
But once again, this isn't the standard process, but it's a way to get this resolved.
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pre 2 godina
Hvala puno Daniele.. Ne znam da li bi CASINO MAGIC RED bio spreman za to, čak i ako razumijem. NARAVNO da sam ja kriva sto ne mozes nista 😞
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pre 2 godina
If everything else fails, you can try submitting a complaint on our website. Yes, it's your fault, but it wouldn't be fair being unable to collect your winnings only because you forgot a password.
pre 2 godina
Zdravo Danijele, koliko si u pravu, ali koja je poenta ako napišem žalbu!? Da li to ima smisla !?
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pre 2 godina
Hello Baddy,
this complaint will cost you nothing and there is a chance we could help you. Feel free to try it out. Will you do that?
pre 2 godina
I'm pretty sure we have direct contacts for representatives of the Magicred casino so we could try to contact them and try to find solution. Your issue is pretty simple. You need to withdraw your winnings, but you're unable to reset your password (due to already mentioned reasons) so you need the casino's help.
pre 2 godina
Hvala na trudu i vremenu DANIEL će pokušati sa žalbom bez obzira šta se desi Lg
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2
pre 2 godina
No worries, I hope we'll manage to get this resolved. It's the type of a case where the casino didn't do anything wrong to you, but you also didn't do anything wrong to the casino so I'd say the major part is to make sure that the casino can verify you somehow and restore access to your account.
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pre 2 godina
Hvala Daniele vrlo kompetentno si opisao PROBLEM 👍
Nadam se da ce sve biti u redu...inace ne mozes nista da uradis
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pre 2 godina
U pravu si 👍🥰
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