ForumOpšta Diskusija o KockanjuRadi se o vulkanu Vegas

Radi se o vulkanu Vegas (strana 2)

pre 3 godina od Kevinderose
|
7120 pregleda 24 odgovora |
|
1 2
Dodajte post
pre 2 godina

Hello i play Vulkanvegas.com and don't know what to do they delay payouts i won € 11169 of which the casino charged me 20% horror but well i'm trying to continue to run the € 9300 casino support at the beginning said to wait up to 14 days and that verification I passed back in 2021, after 5 days I wrote to the support service whether all is well they said no and that I should send them a payroll document and that I have not been verified and I need to wait again 14 days I think it's a scam and I will not see my money and unfortunately I invested € 2750 in this casino

Maksym777
pre 2 godina

Hello there,

I understand that it may look like a delay from your point of view, but as far as I understand, you were verified in 2021, so on the other hand, your personal information may be outdated. The fact that you have successfully passed KYC or any other verification in the past does not mean that you are verified for the rest of your life.

If I may, I ask you to cooperate with the casino, because if you don't you will not get verified and it means you will not receive the winnings. You've won quite an amount and it is also possible, that it triggered further checks, but do not worry - it's quite normal. 

Do your best to pass the verification (and yes it can take even 14 days in some cases), if everything is in order, there is no reason not to pay you out.

The verification does not mean that the casino is scamming you.

pre 2 meseci

Tako sam pre nekoliko meseci osvojio neverovatnih 10.000 evra sa 20 centi na Cignusu 2. Posle nekoliko dana su mi isplatili novac bez ikakvih problema. Problem je u tome što vole da čekaju i vide da li ćete izgubiti deo novca ili, još bolje, sve. Samo moraš biti čvrst. Jedan od mojih "trikova" je da nakon nešto većeg dobitka postavim limit gubitka na određeno vreme kako ne bih bio u iskušenju da ponovo prokockam novac.

Automatski prevedeno:
christianmirass
pre 2 meseci

So basically you have a good experience with the casino, you just need to be careful according to your opinion. It's great that you can set a limit like this and that the casino has such responsible gambling tools.

Then you withdraw most or all of your money.

Also, congratulations on your win, it's great and hopefully you'll hit another one. 

Jaro
pre 2 meseci

Da, zaista morate biti oprezni. A opcija određivanja granice gubitka na jedan dan se sigurno pokazala efikasnom. Sada sam prešao na podizanje manjih iznosa jer sam primetio da mogu nastati problemi najkasnije od 2500€, na primer zahtevi za dokumente koji su već predati ili šta već. Najveći problem koji vidim sa ovim kazinom je, međutim, taj što se iznos koji želite da povučete ne oduzima sa vašeg računa igrača. Dakle, ako ne postavite limit gubitka i nastavite da igrate, može se brzo dogoditi da slučajno padnete ispod iznosa koji želite da podignete za nekoliko centi. Čak i ako nakon toga ponovo osvojite nekoliko stotina evra, zahtev za depozit se tada automatski poništava. Tako da mogu samo da preporučim granicu gubitka. Međutim, odeljak „odgovorno igranje" je relativno skriven. Možete ga pronaći u Podešavanjima, veoma malom na dnu profila.


Drago mi je ako mogu da pomognem! 😇 Srdačan pozdrav, Kristijane

Ažurirano od strane autora pre 2 meseci
Automatski prevedeno:
christianmirass
pre 2 meseci

This is certainly useful information that could help players, so thank you again. 

Although these options are not completely visible, it is nice that the casino has them at all. You wouldn't find it in every casino and maybe temptation would eventually prevail. 

Anyway, did you pass the verification successfully in this casino ? I see you say that if you request a larger withdrawal, the casino asks for different documents. Has this happened to you? What were the specific ones ? 🙂

Jaro
pre 3 nedelja

Da, potpuno sam verifikovan. Trenutno imam drugi problem i čekam iznos od 3.300 € od 15. avgusta 2024. Iznos od 500 €, koji sam želeo da podignem oko pola sata ranije, prebačen je 17. avgusta 2024. Drugi iznos još uvek nedostaje. Podrška me stalno odbija. Upravo sam danas podneo novu žalbu. Veoma dosadno!

Automatski prevedeno:
christianmirass
pre 3 nedelja

We give casinos 14 days to sort out everything around the withdrawal but from what you mention you are getting close. We'll see if the team needs to step in or if you get the money sooner. 

Anyway, did they tell you why it's been almost two weeks? Is there a reason? 

1 2

Pridružite se zajednici

Morate biti ulogovani da bi dodali post.

Ulogujte se
flash-message-news
Casino Guru Vesti – Pratite dnevne vesti iz industrije kockanja
Pretplatite se na naš bilten i saznajte gde su najnoviji bez depozitni bonusi, novi slotovi i druge vesti
Pratite nas na društvenim mrežama - Dnevni postovi, bez depozitni bonusi, novi slotovi i još toga