draga dilipkumarmandal3999@gmail.com ,
Hvala vam što ste nam se obratili. Želim da se iskreno izvinim zbog kašnjenja u našem odgovoru i zbog neprijatnosti koje je ovo moglo prouzrokovati. Koliko sam razumeo, vaša originalna poruka je poslata pre nekoliko meseci i da ste zaslužili mnogo brže priznanje problema sa kojima ste se suočili.
Od vaše početne prepiske, Jackpot Hunter je pretrpeo značajne promene uključujući novo rukovodstvo. Kao deo naše posvećenosti izvrsnosti i transparentnosti usluge, mi se obraćamo kako bismo osigurali da se sva prošla pitanja rešavaju brzo i efikasno.
Iz vašeg naloga možemo videti da u to vreme Jackpot Hunter nije uspešno prihvatio nijedan depozit. Kao revizijski trag, isti iznos depozita je pokušan 9 puta u periodu od 19. do 28. juna 2023. putem 2 načina plaćanja; Directa24, a zatim Apco. Ovo sugeriše, prema našem iskustvu, višestruke neuspele pokušaje koje ste pokušavali ponovo jer niste uspešno uplatili depozit. Ako verujete da su vaša sredstva konfiskovana, toplo preporučujemo da kontaktirate Directa24, a zatim i Apco jer su oni odgovorni za obradu vašeg depozita.
Pošto više ne podržavamo Fiat metode plaćanja, izgleda da je vaš nalog zatvoren tokom migracije sajta.
Možete li da potvrdite da li je problem koji ste prijavili još uvek nerešen? Ako jeste, uveravam vas da smo spremni da preduzmemo neophodne korake da ispravimo ovaj problem na vaše zadovoljstvo
Srdačan pozdrav
Tim za podršku lovca na džekpot
Dear dilipkumarmandal3999@gmail.com,
Thank you for reaching out to us. I want to sincerely apologize for the delay in our response and for any inconvenience this might have caused. I understand that your original message was sent several months ago, and you deserved a much quicker acknowledgement of the issues you've faced.
Since your initial correspondence, Jackpot Hunter has undergone significant changes including new management. As part of our commitment to service excellence and transparency, we are reaching out to ensure that all past concerns are addressed promptly and effectively.
We can see from your account that no deposit was successfully accepted by Jackpot Hunter at the time. By way of an audit trail, the same deposit amount was attempted 9 times during 19th-28th June 2023 via 2 payment methods; Directa24 and then Apco. This suggests in our experience multiple failed attempts you were retrying for not successfully depositing. If you do believe your funds have been confiscated we strongly recommend contacting Directa24 and then Apco as they are liable for processing your deposit.
As we no longer support Fiat payment methods it looks like your account was closed during the site migration.
Could you please confirm if the issue you reported is still unresolved? If so, I assure you that we are prepared to take the necessary steps to rectify this matter to your satisfaction
Kind Regards
Jackpot Hunter Support Team
Automatski prevedeno: