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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Fritz

Srpski
Dear Virendra1131, Thank you very much for submitting your complaint. I’m sor... pre 2 minuta
Could you please send me the exact link to the casino where you're experienci... pre 9 minuta
Thank you very much for your detailed response. We genuinely appreciate the o... pre 10 minuta
Dear Giannisl, Thank you very much for submitting your complaint. I’m sorry t... pre 16 minuta
Please forward me all the communication between you and the casino regarding ... pre 19 minuta
Thank you very much, naki646, for providing all the necessary information. I ... pre 56 minuta
Dear anilkhajuria4, Thank you very much for submitting your complaint. I’m so... pre 1 sat
Thank you very much, bonmii, for providing all the necessary information. I w... pre 1 sat
Dear Kirstencx, Thank you very much for submitting your complaint. I’m sorry ... pre 1 sat
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