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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Fritz

Srpski
Dear Leoglxd21,We're glad to hear that your issue has been resolved. We'll go... pre 6 minuta
Dear Basquo,Thank you very much for submitting this complaint. I am sorry to ... pre 19 minuta
Dear Mahmoud0234,Thank you very much for submitting this complaint. I'm sorry... pre 47 minuta
Dear mariokarim1109,Thank you very much for submitting this complaint. I'm so... pre 1 sat
Dear Paraic12,Thank you very much for submitting your complaint. We are sorry... pre 1 sat
Dear mrsbooperdup, Thank you very much for submitting your complaint. I’m sor... pre 1 sat
Dear Junglebunny7,Thank you very much for submitting this complaint. I'm sorr... pre 1 sat
Dear sati725,Thank you very much for submitting your complaint. I’m sorry to ... pre 1 sat
Dear Drakkor,Thank you very much for submitting this complaint. I'm sorry to ... pre 1 sat
Dear whipper7,Thank you very much for submitting your complaint. I’m sorry to... pre 1 sat
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