Kada sam pokušao da podignem svoja sredstva, moj zahtev je odbijen, a stanje mi je vraćeno u smanjenom iznosu.
Igrao sam normalno, ali sam dobio objašnjenje da je došlo do neuobičajenog ponašanja u igri i da je radnja igre izdala upozorenje, što je rezultiralo konfiskacijom sredstava.
Na moje pitanje zašto, odgovorili su da trenutno istražuju to pitanje.
Zato sam pitao da li su mi zaplenili sredstva bez ikakvih dokaza, a nakon dugog čekanja, podrška je rekla da ne mogu da daju nikakve informacije. Iako sam uspeo da podignem preostali iznos, bio je samo nekoliko hiljada jena. Ovo je pitanje poverenja i voleo bih da se to reši.
When I tried to withdraw my funds, my request was denied, and the balance was returned to me at a reduced amount.
I was playing normally, but I received an explanation stating that there was unusual game behavior and the game operations issued a warning, resulting in the confiscation of funds.
When I asked why, they responded that they are currently investigating the issue.
So I asked if they confiscated my funds without any evidence, and after waiting a long time, support said they couldn't provide any information. Although I was able to withdraw the remaining balance, it was only a few thousand yen. This is a matter of trust, and I would like it to be resolved.
出金をしようとしたら拒否され残高が減った状態で返金されました。
普通にプレイしていたのに、異常なゲーム行動がありゲーム運営より警告があったので没収したと言う説明がありました。
なぜかと理由を尋ねたら、現在確認中と返事が来ました。
今確認をしているって事は何も証拠がない状態で没収してるのか？と聞いたところ長い時間またされサポートから言える事はないと言われ没収が差し引かれた残高は出金できましたがたかが数千円ですか信用問題なので解決して頂きたいです。
Automatski prevedeno:
