koristio sam bonus bez depozita, "MI25FREE" za 25 kredita. igrao sam na slotovima i osvojio dovoljno da uložim iznos potreban za bonus. dobici su akreditovani na mom profilu. kada sam pokušao da povučem od mene je zatraženo da potvrdim identitet sa dokumentima i depozitom od $10 LTC. izvršio sam depozit i podneo zahtev za iznos od 80 USD na LTC. zahtev je tada iz nekog razloga poništen. odmah nakon što je podnet „zahtev menadžera za povlačenje" za 67 dolara, a zatim odobren. onda je usledilo povlačenje novčića koje je neko zatražio za 13 dolara. zatim sledi još jedno „zatraženo povlačenje menadžera" i odobreno. a moj račun je ostao na nuli.
Dobio sam e-poruku sa potvrdom kada sam uplatio 13 USD. a takođe sam dobio e-poštu u kojoj je navedeno da je moje povlačenje „$" odobreno. bilo je prazno.
Zatražio sam rešenje za ćaskanje bez odgovora do sada. nisam primio povraćaj sredstava, niti bilo kakvu vrstu novca na svoj račun ili adresu za povlačenje.
i used a no deposit bonus, "MY25FREE" for 25 credits. i played at the slots and won enough to wager the amount required by the bonus. the winnings got accredited to my profile. when i tried to withdraw i was asked to verify identity with documents and a $10 LTC deposit. i made the deposit and made a request for an $80 amount on LTC. the request was then canceled for some reason. right after a "Manager withdrawal request" for $67 was made, then approved. then it followed a coindraw withdrawal requested by someone for $13. then followed by another "manager withdrawal requested" and approved. and my account was left in zeroes.
I received a confirmation email when i made the deposit for $13. and i also received an email that stated my withdrawal of "$" was approved. it was blank.
I have requested a chat resolution with no answer so far. i have not received a refund, nor any kind of money on my account or withdrawal address.
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