Zdravo,
Pišem da bih podneo žalbu u vezi sa vašim onlajn slotovima, odnosno „Big Bass Bonanza Keeping It Reel"
Da li ova igra „navodi (i ispunjava) svoju individualnu %RTP cifru?"
Sledi moj neto depozit u periodu od nekoliko dana. (26. februar 2024. - 2. mart 2024. = £3,348.00) Nikada nisam doživeo nešto slično onlajn kladionici. To što radite je sigurno nezakonito i u osnovi krađa?
Ja sam korisnik od oktobra 2023., ali je od mene zatraženo da verifikujem svoj nalog tek 28. februara 2024, što me je sprečilo da nastavim da igram igru. Verujem da je ovo urađeno strateški, kao što je zapravo osvajanje nečega za promenu. U tom trenutku sam igrao slot 2 dana. Zašto čekati da onda zatražite? Pogledajte priloženu e-poštu i transakcije u vreme zahteva za verifikaciju.
Želeo bih da podnesem zahtev za pristup subjektu podataka da mi se pošalju svi moji podaci.
Želeo bih da vratim deo svog novca zbog ovog (po mom mišljenju) krajnje nezakonitog čina nepravednog tretmana kupaca i vaše igre su sada svrha.
Takođe ni u jednom trenutku niko nije posegnuo za savetom o sigurnijoj proceduri kockanja koja je bila na mestu uprkos tome što sam deponovao i potrošio hiljade funti. Ovo je apsolutno apsurdno.
Koliko sam razumeo, imate 8 nedelja da rešite moju žalbu.
Razmatraću ovu stvar dalje i kontaktiraću medije kako bi se drugi potrošači klonili. Video sam slične recenzije o pilotu poverenja koje izazivaju zabrinutost da je kompanija korumpirana.
Napraviću grupu za podršku drugima koje ste prevarili i želeću da ovo iznesu u parlament.
Međutim, u vezi sa svojom ličnom pritužbom, čekam vaš odgovor i dalje istražujem na svojoj strani pravne radnje koje mogu da preduzmem da povratim svoj novac. Budite sigurni da ću ovo uzeti koliko god mogu.
Verujem da ste kompanija za belu etiketu. Mogu li da pitam kada ste poslednji put bili pod revizijom i kakav je bio ishod? Pošto ne verujem da si sposoban za tu svrhu.
Hi,
I am writing to raise a complaint regarding your online slots namely "Big Bass Bonanza Keeping It Reel"
Does this game "state (and meet) its own individual %RTP figure?"
The following is my net deposit over the the space of a couple of days. (26th Feb 2024 - 2nd Mar 2024 = £3,348.00) I have never ever experiencesd anything like it online betting company. What you are doing is surely illegal and basically theft?
I have been a customer since October 2023 yet I was only asked to verify my account on 28th February 2024 which prevented me continuing to playing the game. I believe this was done strategically as was actually winning something for change. I had been playing the slot for 2 days at that point. Why wait to then to request? Please see attached email and transactions around the time of verification request.
I would like to submit a data subject access request for all my data to be sent to me.
I would like some of my money back due to this (in my opinion) extremely unlawful act of not treating customers fairly and your gaming are now being purpose.
Also at no point did anyone reach out to advise of safer gambling procedure that were on place despite me depositing and spending thousands of pounds. This is absolutely absurd.
I understand you have 8 weeks in which to resolve my complaint.
I will be taking this Matter further and contact the media so other consumers stay away. I have seen similar reviews on trust pilot raising concerns that the company is corrupt.
I will be creating a support group for others you have scammed and looking to take this to parliament.
However for my personal complaint I await your reply and further investigate at my side legal action I can take to get my money back. Rest assured I will take this as far as I can.
I believe you are are a white label company can I ask the last time you were audited and what was the outcome? As I don’t believe you are fit for purpose.
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