Dokaz lične karte/adrese je odobren/verifikovan (sumsub tako automatski).
Oni koriste sumsumb za verifikaciju načina plaćanja i on ga automatski odbija, ali kažu da je to deo procesa sve dok se ne pogleda ručno... u svakom slučaju, oni su ga ručno pogledali i kao što je gore objašnjeno traže nešto što zapravo ne postoji i nije Nije neophodno jer sam ja već daleko prevazišao teret dokazivanja.
Proces verifikacije nije na čekanju i ne čekam njihove radnje, oni su tražili nešto što ne postoji i ne slušaju me ili mi daju alternativne stvari. CIBC ne daje klijentima vremenske oznake (sat, minut i/ili sekunde), već samo datum.
Verifikacija je u toku od 23. jula, bankovni izvod / dokaz o interakciji je učitan 3. avgusta. Poslednji put sam razgovarao jutros.
Samo da razjasnimo, ovo nije pitanje da oni odlažu VRŠENjE verifikacije, ovo je pitanje da su nerazumni u prihvatanju dokaza koje sam im pružio, a to su isti dokumenti koje sam postavio ovde.
Pretpostavljam da se slažete da je to prilično čvrst dokaz u vezi sa dokazom o uplati?
ID/address proof was approved/verified (sumsub so automatically).
They use sumsumb for payment method verification and it automatically reejects it but they say thats part of the process until its manually looked at... anyways they manually looked at it and as explained above are asking for something that doesn't actually exist and isn't necessary as the burden of proof has been far surpassed by mself already.
The verification process isn't pending and I'm not waiting on their actions, they have requested something that doesn't exist and are not listening to me or letting me provide alternative stuff. CIBC don't provide customers with timestamped (hour, minute and/or seconds), just date only.
Verification has been ongoing since the 23rd of july, bank statement / interac proof was uploaded on the 3rd august. I last spoke this morning.
Just to make clear, this isn't an issue of the them delaying DOING the verification, this is an issue of them being unreasonable in accepting the evidence i have provided them, which is the same documents i've uploaded here.
I'm assuming you'd agree thats pretty ironclad proof regarding the proof of payment?
Automatski prevedeno:
