Toliko stvari nije u redu sa ovim kazinom.
30. marta sam napravio povlačenje i da bih sebe zaštitio, odmah sam napravio limit depozita. 5 dana kasnije nakon što sam ih kontaktirao svakog dana, moje podizanje je otkazano i prema njima je uplata izvršena i na putu do banke i odjednom im se vratila, zar ne?
Onda sam napravio još jedno povlačenje i kada su oni odobreni i uplaćeni napravio sam limit depozita i nakon 5 dana tražeći da još ništa nisam dobio, a oni stalno govore da vidimo u sistemu da je 3.084 isplaćeno prema vama, trebalo bi da dobijete iznos Bilo koji momenat. Čak su i pozvali moju banku nakon 3 dana i rekli su da nikada nisu izvršili uplatu da je nemoguće, inače biste je već trebali primiti. Sada su mi otkazali isplate 'ne zaboravi da sam već uplaćen i da sam na putu za moju banku, ali su ga otkazali, KAKO???' Razlog za otkazivanje kada imate limit depozita koji ne možete povući. VTF nikad nisam to čuo + PITAO sam ih da li će limit depozita uticati na moja povlačenja i već su dva puta rekli ne. To znači da se ne pridržavaju pravila odgovornog igranja. Rekao sam im da želim limit inače ću nastaviti da igram, ali nisu mogli da se povuku kada imam limit! Kažu da ćete dobiti novac nazad i šta se dešava sa 3.084 evra vratili su 411 evra vtf! Rekli su da je pod istragom. Napravio sam povlačenje i to je odmah isplaćeno. 'to znači da su jasno lagali o mojim ranijim uplatama i pustili me da čekam 2 nedelje za ništa'. Sada sam dobio 306 evra nazad i napravio povlačenje i nakon 1 dana bez odobrenja kontaktirao sam ih i sada su mi rekli '' Ve villen je laten veten dat je opname van €306 is opgeschort omdat ve je laatste storting nog niet hebben ontvangen. Zodra vij dit bedrag hebben ontvangen, vordt uv opname ververkt. Ik begrijp dat dit bedrag van uv bankrekening is afgeschreven en vij het ook op uv speelrekening hebben bijgeschreven, vij vachten op dit bedrag.'' VTFFFF. Oh i obećali su mi 4 puta da ću poslati dokaz o povlačenju plaćanja, stalno ga tražim, ali ga nikada ne pošalju. ONI SU JASNO LAŽALI O POVLAČENjU.
Ne pridržavajte se pravila odgovornog igranja, jasno sam im rekao da želim da se zaštitim ograničenjem i ako želim da ne mogu da se povučem. Sranje. I naravno zbog ovoga sam sada izgubio više od 750 evra.
Šta da radim jer ovo nije tačno. Zahtevam da povratim svoj puni novac ILI svoje depozite koje sam napravio NAKON što sam im rekao da želim da se zaštitim. 
So many things are wrong with this casino.
30th of march i made an withdraw and to protect my myself i made a deposit limit right away. 5 days later after contacting them everysingle day my withdraw was canceled and according to them the payment was made and on its way to bank and suddenly went back to them yeh right?
Then i made another withdraw and when they were approved and paid i made a deposit limit and after 5 days asking that i still did not receive anything and they keep saying we see in the systeem 3.084 has been paid towards you, you should receive the amount any moment. Even called my bank after 3 days and they said they never made a payment its impossible otherwise you should receive it already. Now they canceled my withdraws 'don't forget i was already paid and on its way to my bank but they canceled it, HOW???' The reason for cancelletion when you have a deposit limit you can't withdraw. WTF i never heard that + i ASKED them will the deposit limit affect my withdraws and they said no 2x times already. That means they don't follow up the responsible gaming rules. I told them i want a limit otherwise i will still keep playing but they could not withdraw when i have a limit! They they say you will get the money back and what happens of the 3.084 euro they gave back 411 euro wtf! They said its under investigation. I made a withdraw and that one was paid right away. 'that means they clearly lied about my former payments and let me wait 2 weeks for nothing '. Now i got 306 euro back and made a withdraw and after 1 day not approved i contacted them and now they say '' We willen je laten weten dat je opname van €306 is opgeschort omdat we je laatste storting nog niet hebben ontvangen. Zodra wij dit bedrag hebben ontvangen, wordt uw opname verwerkt. Ik begrijp dat dit bedrag van uw bankrekening is afgeschreven en wij het ook op uw speelrekening hebben bijgeschreven, wij wachten op dit bedrag.'' WTFFFF. Oh and they promised me 4 times to send the withdraw payments proof i keep asking for it but they never send it. THEY CLEARLY LIED ABOUT THE WITHDRAWS.
The don't follow up the responsible gaming rules i clearly told them i want to protect myself with the limit and if i would ahve that i could not withdraw. Bullshit. And offcourse i losst more then 750 euro because of this now.
What can i do because this is not correct. I demand my full withdraw money back OR my deposits that i made AFTER i told them i want to protect myself.
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