pre 3 godinaOriginalPrevod
Odličan dizajn i zapravo sam se nadao puno više. Danas sam uplatio 100 eura i pokušao nekoliko puta da iskoristim bonus, ali nije išlo. Zatim na zahtjev. Rečeno mi je da bonus čak i ne postoji. Iako sam poslao screenshot. Nisi ga mogao otvoriti i onda sam izbačen iz ćaskanja. Osim toga, igrate svoj novac gotovo samo prema dolje. Kakva šteta.
- Odličan dizajn
- Bonus nije moguć
- Podrška samo na engleskom jeziku i nema pojma o vašem bonusu
- Mašine jednostavno gutaju novac
Automatski prevedeno:
Beem Casino
pre 3 godina
Dear Peppels,
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
