Nakon što je nekoliko puta deponovao i povukao, Mystake odbija moje povlačenje i blokira moju funkciju povlačenja.
Pitao sam u live chatu o ovom problemu, a oni su rekli da će odgovoriti e-poštom za nekoliko dana. Ali nisam primio nikakvu e-poštu više od pola godine.
After deposited and withdrew several times, Mystake refuses my withdrawal and blocks my withdrawal function.
I asked in live chat about this issue, and they said they will reply by email in few days. But I haven't receive any email for more than half year.
Zdravo,
Mystake tim nikada ne blokira nalog korisnika, ako se ne otkrije ništa sumnjivo.
Vaš račun je možda pod istragom. Molimo pročitajte našu politiku borbe protiv prevara u našim uslovima i odredbama. Bit će detaljne informacije kada Mystake može obustaviti isplate.
Srdačan pozdrav,
Hello,
Mystake team never blocks the account of the user, if there is not detected anything suspicious.
Your account might be under investigation. Please read our Anti-Fraud policy in our terms and conditions. There will be detailed information when Mystake may suspend withdrawals.
Best regards,