Lobi kazina koji se sporo učitava čini skoro nemogućim pretraživanje igara, a korisnički interfejs uopšte nije baš intuitivan. Zatražio sam povlačenje pre 5 dana, i uprkos tome što je zahtev prikazan kao „odobren", još uvek čekam novac.
Napravio sam zahtev preko Trustli-a i obično ovih dana najduži procesi povlačenja traju oko 2-3 dana, tako da sam daleko od impresioniranog Tournaverse-om.
Kontaktirao sam Tournaverse korisničku podršku putem e-pošte. Nije im trebalo dugo da odgovore, ali su me pozdravili tako što su me nazvali Džejms, što nije ni blizu mom pravom imenu.
Slow-loading casino lobby makes it nearly impossible to browse games, and the user interface in general isn't very intuitive. Requested withdrawal 5 days ago, and despite the request showing as 'approved' I'm still waiting for the money.
I made the request via Trustly and usually these days the longest withdrawal processes take around 2-3 days, so I'm far from impressed with Tournaverse.
I did contact Tournaverse's customer support by email. They didn't take too long to reply, but they did greet me by calling me 'James' which is not even close to my real name.