Unfortunately we come with an official answer only now, because only now we have obtained the "representative account" from Casino Guru.

This post is inaccurate, because we paid to the customer the deposited money.

The dispute with him started when he used to wager the deposit bonus on a Video Poker game where you can wager the bonus with 0 risk, which is against our T&C.

This was stipulated in our T&C and morevoer we warned the customer that he should stop this activity.

As he ignored us - we removed the bonus from his account and paid his deposit back.