Ovaj kazino je užasan!! Čekam mesec i po dana da dobijem platu! Stalno dobijam informacije od svakog agenta za korisničku podršku. Sva moja dokumenta su potvrđena i odobrena. Rečeno mi je da sam plaćen 25.12.23. što nije tačno. Posezao sam više puta i rečeno mi je isto. Konačno mi je jedan od predstavnika rekao da postoji problem i isplaćen sam 18.1.24.! Skoro mesec dana kasnije!! Još uvek čekam svoj novac i u ovom trenutku sumnjam da ću ikada videti svoj novac. Oni brzo uzimaju moj novac, ali puni izgovora kada treba da plate.
This casino is horrible!! I have been waiting a month and a half to get paid! I keep getting the run around from each customer support agent. All my documents were confirmed and approved. I was told I was paid on 12/25/23 which wasn't true. I reached out multiple times and was told the same thing. Finally one of the reps told me there was a problem and I was paid out on 1/18/24! Almost a month later!! I am still waiting for my money and at this point I doubt I will ever see my money. They are quick to take my money but full of excuses when they need to pay.
Zdravo Jeffdavies2981. Pokazujemo da ste već primili uplatu i potvrdili da ste je primili. Žao nam je što je proces trajao toliko dugo, na primer, problem je bio što procesor nije mogao da pronađe broj računa koji ste naveli i tako nam vrati sredstva.
Hello Jeffdavies2981. We do show that you have already received your payment and confirmed receiving it. We are sorry that the process took so long, in instance it was an issue with the processor not being able to find the account number you provided and thus returning the funds to us.