Potpisao sam ugovor o povraćaju novca 27. maja 2024. sa Casbit Group NV jer sam izgubio ogroman na Betspino i Lala.bet. Trenutno je 27. avgust i još ništa nisam dobio. Sva komunikacija (e-pošta, VhatsApp, Telegram) se ignoriše 13 nedelja.
Niko ne reaguje i oni su samo potpisali, a onda ignorisali sporazum. Ovo mi je izazvalo toliko stresa, depresije i još mnogo toga. Ne znam više šta da radim. Betspino nije briga, zatvorio je ćaskanje svaki put kada ga otvorim i moj VIP menadžer je čak blokirao moj broj.
Tim za podršku je prosledio moj zahtev za više od 50 puta mom VIP menadžeru koji je on ignorisao. To se radi namerno.
Znam da će Betspino ovo pročitati, onda daju odgovor generisan od veštačke inteligencije bez pravog odgovora i onda se ništa ne dešava.
I signed a refund agreement on May 27 2024 with Casbit Group N.V. because i lost huge on Betspino and Lala.bet. Right now it's August 27 and have not received anything yet. All communication (email, WhatsApp, Telegram) is being ignored for 13 weeks.
Nobody is responding and they just signed and then ignored the agreement. This has caused me so much stress, depression and more. I don't know what to do anymore. Betspino does not care, closed the chat every time that i open it and my VIP manager even blocked my number.
The support team has forwarded my request for more then 50 times to my VIP manager which he has ignored. It's being done on purpose.
I know that Betspino is going to read this, then they give a AI generated response without a real answer and then nothing happens.