Moje iskustvo sa Bitkingz kazinom je bilo krajnje razočaravajuće i frustrirajuće. Evo glavnih problema na koje sam naišao:
1. Neosnovane optužbe: Bitkingz me je optužio da sam napravio duplikat naloga od 2020. bez pružanja bilo kakvih konkretnih dokaza. Uprkos mom stalnom odbijanju i traženju dokaza, oni nisu uspeli da potkrepe svoje tvrdnje.
2. Sumnjivo vreme: Moj nalog je zatvoren i moj dobitak od skoro 3.000 evra je konfiskovan odmah nakon što sam zatražio povlačenje. Ovaj trenutak izaziva ozbiljnu zabrinutost u vezi namera i pravičnosti kazina.
3. Odloženi povraćaj: Uprkos uveravanjima da će moji depoziti biti refundirani odmah, nisam dobio nikakve novosti ili obećani povraćaj. Ovo odlaganje dodatno dovodi u pitanje pouzdanost njihove usluge.
4. Nedostatak transparentnosti: Kazino nije pružio detaljne informacije ili dokaze koji bi opravdali svoje postupke. Ovaj nedostatak transparentnosti je neprihvatljiv i podriva poverenje.
5. Loša korisnička podrška: Korisnička služba ne reaguje i odbacuje. Oni ne uspevaju da odgovore na probleme na adekvatan način i izgledaju nezainteresovani za pravično rešavanje problema.
U zaključku, Bitkingz kazino radi sa upitnim praksama, nedostaje mu transparentnost i nudi lošu korisničku uslugu. Ja bih toplo savetovao da ne igrate u ovom kazinu.
My experience with Bitkingz Casino has been utterly disappointing and frustrating. Here are the major issues I encountered:
1. Unfounded Accusations: Bitkingz accused me of creating a duplicate account from 2020 without providing any concrete evidence. Despite my continuous denial and request for proof, they failed to substantiate their claims.
2. Suspicious Timing: My account was closed and my winnings of nearly €3,000 were confiscated immediately after I requested a withdrawal. This timing raises serious concerns about the casino's intentions and fairness.
3. Delayed Refund: Despite assurances that my deposits would be refunded promptly, I have not received any updates or the promised refund. This delay further questions the reliability of their service.
4. Lack of Transparency: The casino has not provided detailed information or evidence to justify their actions. This lack of transparency is unacceptable and undermines trust.
5. Poor Customer Support: The customer service is unresponsive and dismissive. They fail to address concerns adequately and seem uninterested in resolving issues fairly.
In conclusion, Bitkingz Casino operates with questionable practices, lacks transparency, and offers poor customer service. I would strongly advise against playing at this casino.