pre 4 meseciOriginalPrevod
I deposited 50 on July 5th with a bonus that had no playthrough no max cash out the only bonus i will accept anymore, anyway i made sure before i ever spun my first reel i was following all rules and terms and conditions i played off and on mostly on for about 18 hours and at one point had my account up to 1300 when i got back to 1000 i requested a withdrawal after getting assurance from 3 different support agents that everything looked good from their end all assured me i was within all rules and had met tn c of my bonus so i deducted the $125 and was about to send the request for 875 when i decided better check just to make certain they will deposit to my wallet which was through cash app and glad i did because they said no and that i couldn't use PayPal either it no where in their terms and conditions States this ut suggest you use conbase and no that isn't a typo that is my feelings on coin base anywayorva Bitcoin wallet as your wallet so i choose Bitcoin just to hopefully speed things up. Tomorrow is day6 of the 7 days allowed to either approve or deny a withdrawal and then its another 7 to ,10 days business days that is before arbitration or they expedite payment. Totally ridiculous and frustrating times on both but it does state this in terms and conditions so be prepared for at the least nearly a month long ordeal if you're approved. I know without a doubt ive followed all rules and met the tnc because i made sure to get verification of employee stating i had multiple times and have screenshots of 4 support agents saying so and one upper management employee agreeing i have as well so if for some unforseen bs reason im. Denied i will be requesting your team to help with arbitration in a formal complaint. I wish this casino would stop trying to increase it's profits by having such bs stipulations about bonuses and make the withdrawal process much quicker a month is ridiculous especially with crypto. Until and if they change those things i won't be returning and i recommend to avoid this casino at all costs and they aren't licensed. How they get a rating of .7.0 is beyond me
- i like their games,huge bonuses that are very closely monitored make sure your not playing with double bonus
- Total nightmare trying to get verified or withdraw extremely extremely slow withdrawal and they have requested my crypto wallet address 5x now, customer service live chat is luck of. The draw seems they are really good or terrible rude one
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