I had an awful experience at a different casino where I was manipulated and scammed for months and they were very empathetic about it, reassuring me I would get a big cash out I had just won (I got every cent). They are genuinely good people who don’t use any nasty tricks to avoid wins and their bonuses don’t have win limits, etc.
- They always have paid out (even large sums) within 24 hours
- They don’t ever try any scam techniques or loopholes to avoid paying you (I had this with many much higher rated casinos)
- Their VIP management is awesome and helps if I ever need them (shout out to Lola!!)
- Customer service are so empathetic and friendly but keep it professional (shout out to chat, Ryder and Ian who helped me fix a minor issue recently)
- The only thing that could make it better is instant withdrawals but you can’t have everything!