Da, moj nalog je verifikovan,
Ne mogu biti siguran u vezi sa količinom posle, ali sam siguran da je to bilo oko 90 aud
Čim sam ga kladio, on se pretvorio u pravi novac i mogao je da se povuče.
Od tada sam razgovarao sa kazinom od postavljanja ovog posta,
Kažu mi da se rcp poeni računaju kao bonus bez depozita koji ima maksimalan iznos povlačenja od 75 aud
Ali bonus lojalnosti ima maksimalni dobitak od 75 aud (tako da bih mogao da nastavim da pobeđujem da je to bio bonus lojalnosti)
Nigde tamo gde su uslovi i odredbe bonusa, ili tamo RCP uslovi i odredbe ne navode da rcp konkretno ima maksimalnu pobedu, to se uopšte ne pominje,
Činjenica da ne možete da pobedite i više od 75aud od rcp poena i onda kada jednom zaradite 50k ne možete da nastavite da igrate nije u redu, pogotovo zato što to nije navedeno u tim uslovima.
Poslali su mi poruku i rekli da će ručno povući 75aud za mene, što mi nije u redu, jer cela situacija nije u redu. Osećam se masovno opljačkano i sada su mi od tada ugasili nalog
Yes my account is verified,
I cannot be certain about the amount after but I'm certain it was around 90aud
As soon as I wagered it it then converted to real money and became able to be withdrawn.
I've since spoken to the casino since putting this post up,
They are telling me that the rcp points count as a no deposit bonus which has a Max withdrawal amount of 75aud
But there loyalty bonus has a Max 75 aud win (so I'd be able to continue winning if it was a loyalty bonus)
No where in there bonus terms and conditions, or there RCP terms and conditions does it state that rcp specifically has a Max win, it's not mentioned at all,
The fact you cannot win and more than 75aud from rcp points and then once waged 50x you cannot keep playing is not ok especially since it's not stated in there terms.
They messaged me and said they'd manually withdraw the 75aud for me which isnt ok to me as the whole situation isnt ok I feel massively ripped off and now they have since shut my account down now
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