Zdravo, treba mi malo saveta ako je moguće
Otvorio sam Rolletto nalog pre 2 nedelje. Istog dana sam dobio sve verifikovane adrese identiteta i dokaz o mojoj kartici na koju sam deponovao sve je bilo u redu, tako da sam počeo da igram na sajtu, kladio sam se na konje i pse, a onda sam noću počeo da igram slotove uradio veoma dobro, a zatim pokušao da podignem 2000 funti dva puta je odbijen, poslali su mi e-poštu rekavši da žele video dokaz identiteta ja držim pasoš i parče papira na kojem je navedeno moje ime i datum itd. Poslao sam im to dva puta izgleda čudno s obzirom na to moj nalog je sada u potpunosti verifikovan niko nije odgovorio da je sve gotovo, tako da sam nastavio da igram na sajtu i bio sam veoma dobar, pobeđivao na fudbalske opklade i teniske opklade i dobijao više na slotovima sada sam im poslao e-poštu nekoliko puta svima Recimo da moram da čekam video je u procesu provere, ali ovo je bilo pre 2 nedelje i oni stalno odgovaraju istim odgovorom sada imam 7000 evra na računu, izgleda da pokušavaju sve da mi ne plate nisam koristio bilo koji od njihovih bonusa c tako da nisam vezan za bilo šta slično, bilo kakav savet šta da radim sledeće i da li sam zabrinut da mislim da neću dobiti svoj novac
sada sam im poslao 2 video snimka 27/8/24 i poslao sam 4 puta e-poštu, a oni kažu da ih imamo i radimo na tome ili da su na pregledu, sada se čini kao da izmišljaju izgovore jer imam 7000 evra moj nalog i želim da povučem nešto ako samo želim da podignem recimo 200 evra mislim da ne bi bilo problema i zašto im je potreban video s obzirom da je moj nalog već u potpunosti verifikovan, pomozite
Hi need a bit advice if possible please
I opened an Rolletto account 2 weeks ago I got myself all verified on the same day identity addres and proof of my card I deposited with that was all fine so started to play on site betting horses and dogs was doing well then at night started playing slots done very well then tried to withdraw £2000 it got rejected twice they emailed me saying they want a video proof of identity me holding my passport and piece of paper listing the site my name and the date etc I sent that to them twice seems weird considering my account is fully verified now no one replied to say it’s all done so I Carried on playing on the site and doing very well had winning football bets and tennis bets and winning more on the slots now I’ve emailed them a few times all they say is I have to wait video is in the process of being checked but this was 2 weeks ago and they keep replying the same answer now I have 7000 euros in the be account it seems they are trying everything not to pay me I’ve not used any of their bonuses c so I’m not tied to anything like that any advice on what I should do next and am I worried to think I won’t get my money
now I sent them 2 videos on the 27/8/24 and have emailed 4 times all they say is we have them and are working on it or they are under review now this feels like they are making up excuses because I have €7000 in my account and want to withdraw some if I only wanted to withdraw say €200 I don’t think there would be a problem and why do they require videos considering my account is already fully verified please help
Automatski prevedeno: