Prvo, živim i igram u Luizijani, a ne u Ilinoisu, pa nisam siguran zašto mi to ne dozvoljava da to promenim, pre nego što pokušaju da kažu da sam u stanju koje zabranjuje sve što mogu da smisle.
to je van njih, idemo -
Nekoliko puta sam ulagao novac sa ludilom na slotovima. Svaki put je u mojoj istoriji transakcija. Da, igrao sam bonuse i kupone. MEĐUTIM, kada sam osvojio poslednju transakciju koja je bila zabeležena i/ili zabeležena na mom računu pre nego što sam zatražio sporni iznos bio je MOJ DEPOZIT OD 30,00 USD. Nije bonus ili kupon.
Prvi put kada sam zatražio svoj novac putem bitkoina, odbijen je. Nije naveden razlog. Cool, nije velika stvar. Koristiću drugi način (ne pre nego što reprodukujem više od polovine onoga što sam prvobitno tražio da povučem, naravno). Treba napomenuti da je bilo potrebno od 22:10 17. jula do 5:33 ujutru da se odbije.
Drugi put kada sam tražio svoj novac (940,03 dolara) radio ćutanje. Ništa osim statusa „zatraženo povlačenje menadžera", iznos je ODMAH odobren. Treba napomenuti da je u isto vreme odbijeno deponovanje na moj bitkoin u 5:33 ujutro 18. jula, takođe je zatraženo I odobreno da se deponuje na njihov račun. Mogu samo da nagađam jer nisam izvršio niti zatražio ovaj depozit .
Napravio sam nekoliko pokušaja da pokušam da rešim ovaj problem. Rečeno mi je da pošaljem dokumente i to sam i uradio. Neprestano. Stalno dobijam isti odgovor:
"naše odeljenje finansija je otkrilo neslaganje sa vašim depozitom. Pošaljite kopiju svog bankovnog izvoda sa istaknutim depozitom u pitanju."
na šta sam upravo to i uradio, iako nije bilo nikakva neslaganja kada sam dao pomenuti depozit, niti su oni otkrili bilo kakvu korisnu informaciju kao što je na koji depozit se neslaganje odnosi. Veoma zamršeno ako mene pitate, ali skrećem pažnju...
Evo me 2 meseca kasnije i pretpostavljam da već znate koliko je napretka napravljeno pošto tražim druge puteve da bi emisija mogla da krene na put. Ne pišem ovo jer želim da vas zainteresujem za kratku priču. Želim da znam zašto mi je tako teško da dobijem novac kada je novac odigran sa mog računa. Moj bankovni račun, a ne njihov besplatni bonus ili kupon.
Hvala vam što ste pročitali moju kratku priču. Nadam se da nije tragedija 🤦🏼♀
ps - da, verifikovan sam - preko inklave.
First off, I’m live and played in Louisiana not Illinois, so I’m not sure why it won’t let me change that, before they try and say I’m in a state that prohibits whatever they can come up with.
now that’s out of they way, here we go -
I deposited money several times with slot madness. Every time is on my transaction history. Yes I had played bonuses and also coupons. HOWEVER, when I won the last transaction that had been notated and/or recorded on my account before I requested the amount being disputed was MY DEPOSIT OF $30.00. Not a bonus or coupon.
The first time I requested my money through bitcoin it was denied. No reason given. Cool, not a big deal. I’ll use a different way (not before playing back over half of what I had originally requested to withdrawal of course). Let it be noted that it took from 10:10pm on the 17th of July until 5:33am to be denied.
The second time I requested my money ($940.03) radio silence. No nothing except the status said "manager withdrawal requested", the amount was IMMEDIATELY approved. Let it be noted at the same time it was denied to deposit to my bitcoin 5:33am on the 18th of July, it was also requested AND approved to deposit to their account I can only speculate because I didn’t make nor request this deposit.
I’ve made several attempts to try and resolve this issue. I’ve been told to send documents and I’ve done that. Over and over. I keep getting the same response:
"our finance department found a discrepancy with your deposit. Please send a copy of your bank statement with the deposit in question highlighted."
to which I did just that, even though there was NO discrepancy found when I made said deposit, nor did they divulge any helpful information such as what deposit the discrepancy was pertaining to. Very convoluted if you ask me, but I digress…
Here I am 2 months later and I’m assuming you already know how much progress has been made since I’m seeking other avenues to possibly get the show on the road. I’m not writing this because I want to interest you in a short story. I want to know why it is that I’m having such a hard time getting my money when the money played was from my account. My bank account, not their free bonus or coupon.
Thank you for reading my short story. I’m hoping it isn’t a tragedy 🤦🏼♀️
ps - yes I’m verified - through inclave.
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