Dobro jutro Kristina,
Upravo sam vam prosledio zahtev za samoisključivanje sa adrese e-pošte povezane sa kazino nalogom.
Da, još uvek imam pristup nalogu i podrška je tvrdila da nisu dobili nikakvu e-poštu od mene i da je to slučaj, odmah bi zatvorili nalog. Samoisključenje je poslato 21. jula, a gubitak se dogodio 23. jula. Zato tražim punu refundaciju uplaćenih depozita i trajno ukidanje mog naloga.
Hvala na pažnji.
Srdačan pozdrav,
rad234
Good morning Kristina,
I just forwarded you the self exclusion request from the email address linked to the casino account.
Yes I still have access to the account and the support claimed that they didn’t got any email from me and if it was the case they would have immediately closed the account. The Self exclusion was sent on 21th of July and the loss occured on 23rd of July. So I'm asking a full refund of the made deposits and permanent termination of my account.
Thank you for your attention.
Best regards,
rad234
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