Zdravo,
Moj problem je počeo sa Sportempire-om nakon mog prvog pokušaja povlačenja, koji je napravljen 12.07. Nisam koristio nikakav bonus i moj profil je u potpunosti verifikovan. Iznos je bio 3400 evra.
Posle nedelju dana primio sam e-poštu u kojoj je stajalo da je moje povlačenje otkazano jer je Kazino imao „tehničke poteškoće". Napravio sam novi zahtev za povlačenje i on je na čekanju od 19.07.
Ono što je čudno je da na sajtu stoji da je moje prvo povlačenje obrađeno 16.07, ali sam posećivao sajt svaki dan nakon mog prvog pokušaja povlačenja. Zato pouzdano znam da je moje povlačenje još čekalo 18.07. Dobio sam taj mejl 19.07.
Zaista počinjem da mislim da postoji nešto sumnjivo i bojim se da neću dobiti svoj novac i da će Kazino smisliti nove izgovore zašto moje povlačenje ne prolazi. Posle skoro dve nedelje nakon mog prvog podizanja, još uvek čekam svoj novac. Na sajtovima se navodi da se sva povlačenja obrađuju nakon 48 sati. Služba za korisnike svakodnevno obećava da će ubrzati proces, ali ništa se ne dešava.
Hi,
My problem started with Sportempire after my first withdraw attempt, which was made on 12.07. I didn’t use any bonus and my profile was fully verified. The amount was 3400 euros.
After one week i received an email that stated that my withdraw was cancelled because Casino had "technical difficulties". I made a new withdrawal request and it has been pending now since 19.07.
What is weird is that the site states that my first withdraw was processed on 16.07, but i visited site everyday after my first withdraw attempt. That is why i know for sure that my withdraw was still pending on 18.07. I got that email on 19.07.
I really starting to think that there is something fishy and im afraid that i will not get my money and Casino will come up with new excuses why my withdraw doesnt go through. After almoust two weeks after my first withdraw im still waiting for my money. The sites states that all withdraws are being processed after 48hours. Customer service is promising everyday to speed up the process but nothing happens.
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