Hej,
Uložio sam tamo 300$, stavio neke opklade, ali me u međuvremenu ulog optužio za pranje novca! i zatražio verifikaciju nivoa 4.
Osvojio sam neke opklade bilo koje moje stanje trenutno je 761$. Ja sam samo igrač i nikada nisam bio optužen za prevaru kao za pranje novca.
Stake KIC tim je zatražio 4/4 nivoa, do sada sam uspešno prošao nivo 2 nakon nekoliko selfija i fotografija za lične karte.
Pišem ovo jer se borim sa nivoom 3 i 4.
Od mene traže dokaz o adresi i izvoru sredstava. Nekoliko puta sam uploadovao račun za struju sa dokazom o uplati ali svaki put im nešto ne odgovara. Za lvl2 koristio sam vozačku dozvolu na kojoj je opisana moja adresa, ali ipak ne žele da veruju u moju adresu.
Nivo 4 je velika šala. Prvo sam pitao kako mogu da otpremim dokumente jer sam nakon prvog odbijanja bio zbunjen kako mogu da otpremim 2 fajla odjednom, a iz podrške uživo mi je rečeno „Možda ćete naći više informacija na internetu o tome kako da to uradite." nakon što su predložili spajanje 2 PDF datoteke. Sledećeg dana nakon što sam to uradio i postavio. Odbili su i razlog je bio „dokumenti ne mogu biti digitalni" – ovi dokumenti su bili originalni PDF-ovi spojeni u 1 prema preporuci podrške uživo.
Desetine puta sam pokušao da prođem ovu verifikaciju sa dokumentima koje sam dobio, ali mi je posle svega rečeno da napravim pauzu jer ne mogu da prođem...
Njihova podrška izgleda kao da jednostavno kopirate formule i nastavite da igrate na vreme da biste izbegli uspešnu verifikaciju.
Hey,
I deposited there 300$, I placed somebets but meanwhile stake accused me of money laudering! and requested Level 4 verification.
I won some bets any my balance right now is 761$. I'm just player and I never been accused of fraud like money lauder.
Stake KYC team requested 4/4 levels, So far I succesfully pased level 2 after few selfies and ID photos.
I write this because I'm struggling with lvl 3 & 4.
They request from me proof of adress and source of funds. I uploaded few times electricity bill with payment proof but everytime something does not fit them. For lvl2 I used Driver License that has my address described but still they don't want to veryfi my adress.
Level 4 is big joke. First I asked how I can upload documents because after 1st rejection I was confused how can I upload 2 files at once, and from live support I was told "You may find more information on the internet on how to do so." after they suggested merge 2 PDF files. Next day after I did that and uploaded it. They rejected and reason was " documents can't be digital" - these documents were orginal PDFs merged into 1 as recommended by live support.
I tried dozen of times pass this verification with documents I got but after all I was told to take a break since I can't pass it...
Their support seems like just copy pasting formulas and keep playing on stake's time to avoid sucesfull verification.
Automatski prevedeno: