The player from Georgia had reported not receiving his payout from a Casino, despite his account having been fully verified. He had claimed that the casino's customer support was unresponsive and had failed to provide any information regarding his withdrawal request. His withdrawal, which had been pending since December 12, was no longer showing up in his account. He had only received $20 out of the $200 he had requested to withdraw. However, due to the player's lack of response to our inquiries for additional information and evidence, we were unable to investigate the case further. As a result, the complaint was rejected.
Igrač iz Džordžije je prijavio da nije primio isplatu od kazina, uprkos tome što je njegov račun u potpunosti verifikovan. Tvrdio je da korisnička podrška kazina nije reagovala i da nije pružila nikakve informacije u vezi sa njegovim zahtevom za povlačenje. Njegovo povlačenje, koje je čekalo od 12. decembra, više se nije pojavljivalo na njegovom računu. Dobio je samo 20 dolara od 200 koliko je tražio da povuče. Međutim, zbog toga što igrač nije odgovorio na naše upite za dodatne informacije i dokaze, nismo bili u mogućnosti da dalje istražimo slučaj. Kao rezultat toga, žalba je odbijena.
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