3-15-24 @ 2:07am na mom računu ima 500,47 dolara i prema zapisima o igrici prestao sam da igram do 16.3.24 u 20:57. (Izgovor koji pokušavaju da iskoriste za vreme čekanja od 24 sata ). Opet, iz zapisa igre, moj zahtev za povlačenje 100 dolara je podnet u 12:57. 16.3.24 , korisnička podrška mi stalno govori da je moj bilans u trenutku nastavka igre bio 400,47 dolara (što bi značilo da je 100 dolara za povlačenje uklonjeno sa 500,47 dolara na mom nalogu), ali umesto da mi kaže gde je 100 dolara , stalno govore da sam je igrao jer je izgubljeno 400,47 dolara . Da li to uopšte ima smisla? Dakle, šta sam upravo magično igrao sa 100 dolara koje nije bilo na mom računu? Najgore je što stalno pričaju o izgubljenih 400,47 dolara i ne žele da mi kažu gde je 100 dolara ili zašto je moje povlačenje odbijeno zbog nedovoljnih sredstava kada su već skinuli novac sa mog računa za to! U osnovi su mi ukrali 100 dolara i nisu čak ni dovoljno pametni da to sakriju i imam sve dokaze, sada uključujući tim za podršku koji potvrđuje datume, vreme i iznose koje sam već imao na svojim snimcima ekrana! Takođe, imao sam 2 platforme koje mi nisu dale dobitak koji sam zaradio! Jedna je bila V-blink platforma na kojoj sam kontaktirao podršku više puta da ne dobijem dobitak od besplatnih okretaja, koji je iznosio 10 dolara, drugi je bio iz Gameroom Online (takođe sam kontaktirao podršku više puta, da mi je rečeno da sve izgleda dobro na njihovoj strani i ne mogu ništa da urade) gde sam se vrtio u besplatne okretaje i sajt je prestao da radi i kada sam osvežio stranicu (posle čekanja 20 minuta), moji besplatni okreti mi nisu dati!
3-15-24 @ 2:07a.m. there is $500.47 in my account and according to the gameplay records I ceased playing until 3-16-24 @ 8:57p.m. (Well over the 24 hour wait time excuse they're trying to use). Again, from the gameplay records, my request for withdrawal of $100 was made @ 12:57p.m. on 3-16-24, customer support continually tells me that my balance at the time of resuming gameplay was $400.47 (which would mean the $100 for withdrawal was removed from the $500.47 in my account), but instead of telling me where the $100 is, they keep saying I played it because the $400.47 was lost. Does that even make sense? So, what did I just magically play with $100 that wasn't in my account? Worst part is they keep talking about the $400.47 that was lost and won't tell me where the $100 is or why my withdrawal was declined for insufficient funds when they already took the money out of my account for it! They basically stole the $100 from me and aren't even smart enough to hide it and I have all the proof, now including the support team confirming the dates, times, and amounts that I already had in my screenshots! Also, I've had 2 platforms not give me the winnings I earned! One was the V-blink platform where I contacted support multiple times about not receiving my winnings from free spins, which was $10, the other was from Gameroom Online (also contacted support multiple times, to be told that everything looks good on their end and there's nothing they can do) where I spun into free spins and the site stopped working and when I refreshed the page (after waiting 20 minutes), my free spins were not given to me!
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