Utvrdili smo da je neophodno da prekinemo saradnju sa igračem zatvaranjem naloga za igru. Ova odluka je doneta u skladu sa Opštim uslovima poslovanja Kladionice.
Imajte na umu da, u skladu sa našom politikom, ne otkrivamo specifične detalje našeg procesa analize dokumenata radi otkrivanja falsifikata. Ova mera je preduzeta da bi se obezbedila bezbednost naših operacija.
Odluka o raskidu naše saradnje vam je saopštena putem sledećeg pisma:
„Obavještavamo vas da smo donijeli odluku da prekinemo bilo kakvu saradnju sa vama (zatvaramo vaš račun za igre) na osnovu Opštih uslova i odredbi kladioničarske kompanije:
Po završetku istrage, kompanija može doneti bilo koju odluku za koju smatra da je pravična i razumna:
1. da blokira (zatvori) nalog (uključujući sve duplikate naloga), što može da podrazumeva:
- svi bonusi, besplatne opklade i dobici dobijeni od tih bonusa i besplatne opklade prilikom korišćenja ovog duplikata naloga postaju nevažeći i izgubljeni za vas
- po sopstvenom nahođenju, da otkažemo sve dobitke i vratimo stanje na vašem računu na početku istrage (minus bilo koji poništeni dobitak) napravljen sa vaših glavnih i dupliranih naloga. Takođe imamo pravo da refundiramo sve iznose koji nam se duguju u vezi sa ovim duplikat računom, direktno sa bilo kog od vaših naloga (uključujući bilo koji drugi duplikat naloga).
2. Po sopstvenom nahođenju (u izuzetnim slučajevima), da dozvolimo nastavak korišćenja glavnog naloga i priznamo ga kao važeći, dok će sve opklade koje ste dali sa duplikata naloga biti nevažeće, dupli račun(i) će biti blokirani i/ili poništeno odlukom društva (odluka se donosi za svaki pojedinačni slučaj pojedinačno, prema obimu povrede).
Odluka je doneta nakon rigorozne istrage slučaja od strane Odeljenja bezbednosti.
Molimo vas da ne otvarate naloge za igre u kompaniji The Compani.
Zbog činjenice da su vaše radnje prepoznate kao flagrantno kršenje uslova i uslova naše kompanije, odluka o prekidu bilo kakve saradnje sa vama je konačna i nije podložna daljoj žalbi.
Sva dalja pitanja u vezi sa slučajem blokiranja sa vaše strane biće zanemarena".
We determined it necessary to discontinue our collaboration with the player by closing the gaming account. This decision has been made following the General Terms and Conditions of the Bookmaker Company.
Please be aware that, as per our policy, we do not disclose the specific details of our document analysis process for counterfeit detection. This measure is taken to ensure the security of our operations.
The decision to terminate our collaboration was communicated to you through the following letter:
"We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:
1. to block (close) the account (including any duplicate accounts), which may entail:
- all bonuses, free bets and winnings received from those bonuses and free bets when using this duplicate account becoming void and lost to you
- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and duplicate accounts. We also have the right to refund any amounts that are owed to us in connection with this duplicate account, directly from any of your accounts (including any other duplicate account).
2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the duplicate account will be void, the duplicate account(s) will be blocked and/or canceled by a decision of the company (the decision is made for each particular case individually, according to the extent of the violation).
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored."
Automatski prevedeno:
