NaslovnaPritužbeBetFury Casino - Dobici igrača su značajno smanjeni u Betfuri događaju.
BetFury Casino - Dobici igrača su značajno smanjeni u Betfuri događaju.
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BetFury Casino
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Sigurnosni indeks
Zajedno sa našom metodologijom recenzija, mi smo izračunali Sigurnosni indeks kazina baziran na više od 20 faktora, uključujući finansije, fer Uslove i pravila, prigovore igrača i drugo. Što je viši Sigurnosni indeks, veće su šanse da vam vaši dobici budu isplaćeni.
Poslato:
06/11/2024
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Slučaj je zatvoren : 21/11/2024
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The player from Hong Kong had participated in Betfury's 20M crypto drop battle, spending 15k to secure a top ranking. However, after the event, the payout was drastically lower than promised, with the player receiving only $2,000 instead of a fair share from the grand prize pool. Many players felt misled by Betfury regarding the event's payouts. The Complaints Team reviewed the situation but ultimately rejected the complaint due to insufficient information about the prize distribution and the nature of the event, which had been categorized as a specific tournament rather than a traditional casino game.
Igrač iz Hong Konga je učestvovao u Betfuri-jevoj 20M kripto borbi za ispuštanje kriptovaluta, potrošivši 15k da bi obezbedio najbolji plasman. Međutim, nakon događaja, isplata je bila drastično niža od obećane, a igrač je dobio samo 2.000 dolara umesto poštenog udela iz fonda velikih nagrada. Mnogi igrači su se osećali zavedeni od strane Betfuri-ja u vezi sa isplatama na događaju. Tim za žalbe je razmotrio situaciju, ali je na kraju odbio žalbu zbog nedovoljnih informacija o raspodeli nagrada i prirodi događaja, koji je kategorisan kao poseban turnir, a ne kao tradicionalna kazino igra.
Betfuri je promovisao 20M kripto drop bitku, u kojoj, kako bi izvukli najviše iz nagradnog fonda, igrači treba da dobiju najviše poena učestvujući u različitim betfuri igrama (od slot do kućnih igara i trgovine… itd.) Međutim, nakon što je događaj završio, betfuri nije uspeo da isplati 20M koji je promovisan. Mnogi igrači su zeznuti jer su potrošili mnogo novca na događaju, ali su dobili oko 15 puta od onoga što su trebali da dobiju. Uključujući sebe, na koji sam potrošio 15 hiljada na događaj da bih se borio za plasman među 100 najboljih igrača, što sam i uradio. Međutim, na kraju sam se svrstao u prvih 60, ali sam dobio samo 2000 dolara od ukupnog iznosa od 20 000 000 dolara. U stvari, br. Tip 1 ranga je rekao da je dobio samo $20,000 ukupno…..tako da očigledno betfuri laže sve.
betfuri je jednostavno lagao o celoj borbi za nagradu od 20 miliona……kada su ljudi pitali za konačni rezultat, nikada nam nisu pokazali. Nadam se da i drugi mogu pisati o svom iskustvu!!!
Betfury promoted a 20M crypto drop battle, which, in order to get the most from the prize pool, players need to get the most points from participating different betfury games (from slot to house games and trading…etc) However, after the event was ended, betfury failed to pay out 20M which was promoted. Many players are screwed because they spent a lot of money in the event but received about 15 times than what they supposed to receive. Including myself, which I spent 15k on the event to fight for ranking within top 100 players, which i did. However, in the end I ranked in the top 60s but only received $2000 out of the total out of $20,000,000. In fact, the no. 1 rank guy said he only received $20,000 in total…..so obviously betfury is lying to everyone .
betfury simply lied about the whole 20M prize battle……when people asked about the final result , they never showed us. Hope others can write about their experience too!!!
Hvala vam puno što ste podneli ovu žalbu. Žao mi je što čujem za vaš problem. Dozvolite mi da vam postavim nekoliko pitanja da razjasnim situaciju.
Da li je ovo veb lokacija sa detaljima o bici Criptodrop u kojoj ste učestvovali? https://docs.criptodrop.ai/
Možete li, molim vas, da precizirate kada se tačno završila ova bitka?
Da li postoji neka zvanična informacija koja pokazuje kako bi nagrada od 20.000.000 dolara bila podeljena među igračima?
Da li sam u pravu kada sam shvatio da je 15.000 dolara koje ste poslali kazinu za ovo takmičenje bio pravi novac , a ne neka bonus sredstva ili bodovi lojalnosti sa virtuelnom vrednošću?
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Hvala unapred na odgovoru.
Srdačan pozdrav
Veronika
Dear thecaptainhongkong,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify the situation.
Is this the website with the details about the Cryptodrop battle you participated in? https://docs.cryptodrop.ai/
Could you please specify when exactly this battle ended?
Has there been any official information showing how the prize of $20,000,000 would be divided among players?
Am I correct in understanding that the $15,000 you sent to the casino for this competition was real money, and not some bonus funds or loyalty points with virtual value?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Saznao sam za kripto pad na betfuri.io i da, takođe doc.criptodrop.ai, događaj je završen 16. septembra i kasnije je trebalo 30 dana da se pad zaista dogodi.
Betfuri nam je rekao da će ukupan nagradni fond iznositi 20 miliona različitih kriptovaluta. Čak su nam svim učesnicima pokazali njihovu adresu novčanika samo da bi dokazali da je novac tu. Ja sam to video, svi ostali su to videli. $20,000,000
Rečeno nam je da je glavna stvar da skupimo poene kako bismo dobili veći deo nagrade.
Potrošio sam 15 hiljada svog novca što mi je donelo ukupno 15,54 miliona poena i na kraju sam bio na 63. mestu na tabeli.
Međutim, dobio sam samo ukupno $2,000 od $20,000,000 što je 0,01% nagradnog fonda. Na dan pada takođe sam saznao da je osoba na najvišem rangu dobila ukupno $20,000……što je bilo 0,1% celokupnog nagradnog fonda. Svi igrači su tražili od betfuri-ja da prikaže rezultat koji je betfuri odbio da otkrije bilo kakvu informaciju jer su rekli da je samo interno! Mnogi igrači su tražili od betfuri-ja da bude transparentniji, a onda su bili blokirani od strane betfuri-a uključujući i mene! Imam sve snimke ekrana da potvrde sve što sam rekao.
Hello Veronica,
I learned about crypto drop on betfury.io and yes, also doc.cryptodrop.ai , the event was ended on sept 16th and it later took 30 days for the drop actually happened.
Betfury told us the total prize pool will be 20M worth of different cryptos. They even showed us all the participants their wallet address just to proof the money was there. I saw it , everyone else saw it. $20,000,000
We were told the main thing to do was to collect points in order to get a bigger share of the prize.
I spent 15k of my own money which earned me a total of 15.54 million points and ended up ranked 63th on the leaderboard.
However, I only received a total of $2,000 out of $20,000,000 which is 0.01% of the prize pool. The day of the drop I also learned that the top Rank person received a total of $20,000……which was 0.1% of the whole prize pool. All players were asking betfury to display the result which betfury refused to reveal any information as they said it is for internal only! Many of player asked betfury to be more transparent and then was blocked by betfury including myself! I have all the screenshots to proof everything I said.
Betfuri administrator je obećao svim korisnicima da će 20M biti distribuirano i oni su nam pokazali adresu svog novčanika da bi dokazali da je 20M tamo, video sam, svi ostali su to videli, ali na kraju, pošto sam bio na 63. mestu, dobio sam samo 2000 dolara od 20,000,000 dolara koliko je 0,01% od celog nagradnog fonda....
Betfury admin promised all users that 20M will be distributed and they showed us their wallet address to prove the 20M was there, I saw it, everyone else saw it, but in the end, being ranked 63, I only received $2000 of the $20,000,000 which is 0.01% out of the whole prize pool…..
Hvala vam na odgovoru. Možete li da razjasnite da li je celih 20 miliona dolara dodeljeno za jednu ponudu kriptokapa ili su planirane dodatne kriptodropove?
Pregledao sam novčanik povezan na kriptodrop stranici, ali primetio sam da je njegovo trenutno stanje samo nešto više od 630 dolara. Da li je bilo dodatnih raspodela nagradnog fonda?
Ako imate bilo kakve dodatne uslove i odredbe u vezi sa kriptodropom, ili ako ste imali dalju komunikaciju sa korisničkom podrškom o raspodeli nagrada, podelite te detalje ovde ili mi ih pošaljite putem e-pošte na veronika.l@casino.guru . Alternativno, ovde možete postaviti snimke ekrana.
Hvala vam na pomoći.
Thank you for your response. Could you clarify if the entire $20 million was allocated for a single cryptodrop offer, or have there been additional cryptodrops planned?
I reviewed the wallet linked on the cryptodrop page, but I noticed that its current balance is only a bit over $630. Have there been any additional distributions of the prize pool?
If you have any additional Terms and Conditions regarding the cryptodrop, or if you’ve had further communication with customer support about the reward distribution, please share those details here or send them to me via email at veronika.l@casino.guru. Alternatively, you may post screenshots here.
Prvobitno smo bili obavešteni da sačekamo 30 dana (od 16. septembra do 16. oktobra) da BetFuri izračuna sve poene i podeli kripto pad.
U noći 16. oktobra svi učesnici su dobili pad koji je bio znatno manji od očekivanog. Mnogi su se žalili, što je navelo BetFuri da objavi pad u Fazi 2 18. oktobra.
U prvom padu dobio sam BFG tokene u vrednosti od 1.500 dolara, a u takozvanoj fazi 2, dobio sam još 500 dolara vrednosti BFG tokena, kao što je prikazano na mom snimku ekrana.
Na kraju, dobili smo samo malu količinu BFG, što je bio jedini token distribuiran u događaju kripto ispuštanja; nisu obezbeđeni drugi tokeni kao što je oglašeno.
Mnogi korisnici, uključujući i mene, tražili su da nam pokažu rezultat, samo su rekli da nemaju informacije i da su samo za interne. Takođe su nam rekli da ima još stvari koje treba uključiti osim bodova za sakupljanje…….što nikada nisu spomenuli dok se događaj nije završio….Zamolio sam ih da pokažu rezultat i budu transparentni, samo su me blokirali
Hello Veronika,
Initially, we were informed to wait 30 days (from September 16 to October 16) for BetFury to calculate all points and distribute the crypto drop.
On the night of October 16, all participants received a drop that was significantly lower than expected. Many complained, prompting BetFury to announce a Phase 2 drop on October 18.
In the first drop, I received $1,500 worth of BFG tokens, and in the so-called Phase 2 drop, I received another $500 worth of BFG tokens, as shown in my screenshot.
Ultimately, we received only a small amount of BFG, which was the only token distributed in the crypto drop event; no other tokens were provided as advertised.
Many users including myself asked them to show us the result, all they said was they did not have the information and it’s for internal only. They also told us there was more things to be included besides the points to collect…….which they never mentioned until the event was finished….I asked them to show result and be transparent , they just blocked me
Nakon internog pregleda i razgovora sa našim timom, odlučili smo da odbijemo vašu žalbu. Iako prihvatamo vašu zabrinutost zbog nedostatka transparentnosti od strane kazina sa tako visokim indeksom bezbednosti, posebno u vezi sa rang-listom i podelom nagrada, nismo uspeli da pronađemo bilo kakvu informaciju koja bi precizirala koliko bi igrača dobilo nagrade ili kakav je nagradni fond distribuiran. Bez ove ključne informacije, teško je proceniti da li je iznos koji ste dobili za 63. mesto bio odgovarajući ili nedovoljan.
Štaviše, ovo nije bila obična kazino igra ili bonus, već konkretan turnir povezan sa različitim funkcijama „Igraj i zaradi", misijama i virtuelnim valutama dostupnim u aplikaciji Telegram u kazinu. U Casino Guru-u smo specijalizovani za rešavanje žalbi u vezi sa klasičnim onlajn kazino igrama i tradicionalnim bonusima, zbog čega nismo u mogućnosti da vam pomognemo sa ovom specifičnom vrstom problema.
Izvinjavamo se zbog neprijatnosti i zahvaljujemo na razumevanju.
Srdačan pozdrav,
Veronika
Dear thecaptainhongkong,
After an internal review and discussion with our team, we have decided to reject your complaint. While we acknowledge your concerns about the lack of transparency from a casino with such a high safety index, particularly regarding the leaderboard and the division of prizes, we were unable to find any information specifying how many players would receive rewards or how the prize pool is distributed. Without this crucial information, it is difficult to assess whether the amount you received for 63rd place was appropriate or insufficient.
Moreover, this was not a regular casino game or a bonus, but a specific tournament connected with various "Play & Earn" features, quests, and virtual currencies available on the casino's Telegram app. At Casino Guru, we specialize in handling complaints related to classic online casino games and traditional bonuses, which is why we are unable to assist with this specific type of issue.
We apologize for the inconvenience and thank you for your understanding.
Best regards,
Veronika
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