BetGold Casino - Izgleda da je web stranica casina van mreže.

the site went offline without prior notice and has been moving to a new domain for more than 15 days and they never complete the update and have no deadline to complete

o site saiu do ar sem aviso previo e ha mais de 15 dias esta mudando para um novo dominio e nunca concluem a atualização e nao tem prazo para concluir

Dear Miguel,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Brazilian VPN (Virtual Private Network) and didn’t experience the same difficulties.

Since you have filed this complaint almost 24 hours ago, could you please advise if the issue is persisting?

Looking forward to hearing from you.

Best regards,

Petronela

Petronela, try to create an account on the site and you will be able to see that the site does not work anymore, they warn you that your account has been switched to the eaglebet site, but when you enter that site you are warned that you do not have a deadline for you to play or get your money back

Petronela, tente criar uma conta no site e voce vai poder observar que o site nao funciona mais, eles avisam que sua conta foi mudada para o site eaglebet, mais quando voce entra nesse site é avisado que nao tem um prazo para voce poder jogar nem recuparar seu dinheiro

read the message on the betgold website and try to contact the eaglebet website, they never have a deadline to complete the migration of my account, my money is stuck somewhere and I have no way to get it back because eaglebet does not have one deadline to complete my account migration

leia a mensagem no site betgold e tente entrar em contato com o site eaglebet, eles nunca tem um prazo para concluir a migração da minha conta, meu dinheiro esta preso em algum lugar e eu nao tenho como recupera-lo porque a eaglebet nao tem um prazo para concluir a migração da minha conta

Thank you very much, Miguel, for providing all the necessary information. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

I would like to ask BetGold Casino to join us and help us resolve the player's issue.

We haven't receive any respond from the casino yet. Please note, if we won't get any answer within the next 7 days, we will be forced to close the complaint as unresolved.

The complaint will be now closed as unresolved as we haven't receive any respond from the casino. I'm really sorry that we could not help you more but as the casino is non-responsive, there isn't much we can do. Do not hesitate to contact us if you will come across any trouble in the future, we will gladly try to help.

Best regards,

Nick

Casino.guru