Igrao sam na betplais.com više od 2 godine. Posle otprilike godinu dana pozvan sam u njihov VIP program. Tokom poslednjih nekoliko meseci krenuo sam u vrući niz i moj račun sam dobio do 41,857 CAD.
Kada sam otišao da povučem VIP domaćin je rekao da je bilo kašnjenja, ali sve je normalno i da ne brinem "Vaša sredstva su bezbedna, i vaše povlačenje se obrađuje u skladu sa tim. Kašnjenja su ovo, iako su retka, povremeno se dešavaju, a ja želim da vas uverim da ovo ne ukazuje na neka šira pitanja".
Nekoliko dana kasnije, poslali su mi e-mail u kojem kažu da sam prekršio njihovo pravilo 3. Višestruko računovodstvo i pravilo 9. Kriminalne aktivnosti i da je moj nalog blokiran i da mi neće biti isplaćena sredstva.
Ovo je moj jedini nalog koji sam otvorio pre 2 godine. Nikada nisam bio umešan u bilo kakve kriminalne aktivnosti. U stvari, mnoge moje opklade su uživo na Australian Rules Football-u, tako da sam siguran da nemaju još jedan nalog sa istim opkladama kao ja.
Moj račun je tada bio potpuno verifikovan i ranije sam mogao da podignem mnogo manji iznos pre otprilike 2 godine.
Odbijaju da mi kažu kako sam prekršio bilo koji od njihovih uslova, neće ni reći koji tačno termin. Sada su potpuno prestali da komuniciraju sa mnom
I was playing at betplays.com for over 2 years. After about 1 year I was invited to their VIP program. Over the course of the last few months I went on a hot streak and I got my account up to $41, 857 CAD.
When I went to withdraw the VIP host said there have been some delays but everything is normal and not to worry "your funds are safe, and your withdrawal is being processed accordingly. Delays lie this, while rare, do occasionally happen, and I want to assure you that this is not indicative of any broader issues".
Few days later they send me an email saying I broke their rule 3. Multi accounting and rule 9. Criminal activity and that my account is blocked and I will not be paid my fund.
This is my only account that I opened 2 years ago. I've never been involved in any criminal activity. In fact a lot of my bets where on live Australian Rules Football so I am certain they do not have 1 other account with the same bets as I do.
My account was fully verified at the time and I had previously been able to withdraw a much smaller amount about 2 years ago.
They refuse to tell me how I broke any of their terms, they won't even be specific on which exact term. They have now completely stopped communicating with me
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