Poštovani Bettilt kazino ,
Prvo, u Casino Guru-u, mi podržavamo pravičnost u praksi igranja i čvrsto verujemo da igra sa niskim rizikom na ruletu ne daje igračima nepravednu prednost u odnosu na kazino. Čak i ako igrač pokrije ceo sto za rulet, isplate za pobedu su nedovoljne da prevaziđu inherentnu ivicu hausa, koja ostaje bez obzira na bilo koju primenjenu strategiju. Ova ivica, svojstvena dizajnu igre, ne može se eliminisati ni na koji način.
Štaviše, iako strategije niskog rizika mogu da priušte igračima veće šanse za pobedu, povezane isplate su znatno niže. Bez obzira na konzistentne kratkoročne dobitke, odnosi isplata su pažljivo kalibrisani kako bi se osigurala profitabilnost kazina tokom vremena. Iako strategije niskog rizika zaista mogu pomoći igračima u efikasnijem upravljanju svojim novčanim fondovima i uživanju u produženim igrama, one ne osiguravaju dugoročnu profitabilnost. Na duge staze, prednost hausa neizbežno dovodi do gubitaka igrača, iako sporije u poređenju sa rizičnijim opkladama.
U suštini, igranje ruleta niskog rizika nije nepravedno kažnjeno od strane kazina. Igra je strukturisana tako da favorizuje kuću, bez obzira na strategiju koju je igrač izabrao.
Drugo, želeo bih da se pozabavim prisustvom dva seta odredbi i uslova na našem sajtu, posebno u obrascu za registraciju, kao što je prikazano na slici ispod. Kada korisnici kliknu na prvu vezu, pojavljuje se iskačući baner koji prikazuje trenutne odredbe i uslove. Međutim, ako odluče da preuzmu uslove klikom na strelicu „preuzmi", biće upućeni na PDF verziju uslova i odredbi koja se nalazi na https ://s3.bttmedia.com/hub/b3/files/TermsAndConditions-EN -IN.pdf . Ovo podešavanje izaziva zabrinutost u vezi sa doslednošću i jasnoćom za korisnike.
Konkretno, pravilo 7.4 , koje je izazvalo našu trenutnu diskusiju, uočljivo je odsutno u PDF verziji Uslova i odredbi. Ovo neslaganje postavlja pitanja o tome na koji skup uslova korisnici zapravo pristaju. Za korisnike je ključno da imaju pristup jasnim, doslednim i ažuriranim Uslovima i odredbama kako bi se obezbedila transparentnost i pravičnost u njihovoj interakciji sa vašom platformom.
Stoga, prepoznajemo potrebu da se ovaj problem odmah pozabavi kako bismo izbegli bilo kakvu zabunu ili dvosmislenost za naše korisnike. Preduzećemo korake da osiguramo da su oba skupa odredbi i uslova usklađena i da tačno odražavaju pravila i propise koji regulišu vašu platformu.
S poštovanjem tražim preispitivanje vaše odluke po ovom pitanju, jer čvrsto verujem da igrač ima pravo da primi svoj dobitak u potpunosti. Navedene okolnosti pružaju ubedljive razloge za ovaj zahtev i verujem da ćete nakon pregleda prepoznati valjanost našeg stava.
Hvala vam na pažnji prema ovom pitanju.
Srdačan pozdrav,
Jakub
Dear Bettilt Casino,
Firstly, at Casino Guru, we uphold fairness in gaming practices, and we firmly believe that low-risk play on roulette does not grant players an unfair advantage over the casino. Even if a player covers the entire roulette table, the payouts for winning are insufficient to overcome the inherent house edge, which remains regardless of any strategy employed. This edge, inherent in the game's design, cannot be eliminated by any means.
Furthermore, even though low-risk strategies may afford players higher winning probabilities, the associated payouts are notably lower. Regardless of consistent short-term wins, the payout ratios are meticulously calibrated to ensure the casino's profitability over time. While low-risk strategies may indeed assist players in managing their bankrolls more effectively and enjoying extended playing sessions, they do not ensure long-term profitability. In the long run, the house edge inevitably leads to player losses, albeit at a slower rate compared to riskier bets.
In essence, low-risk play in roulette is not unfairly penalized by casinos. The game is structured to favor the house, regardless of the player's chosen strategy.
Secondly I'd like to address the presence of two sets of Terms and Conditions on our site, particularly in the registration form, as depicted in the image provided below. When users click the first link, a pop-up banner appears, displaying the current Terms and Conditions. However, if they opt to download the terms by clicking the "download" arrow, they are directed to a PDF version of the Terms and Conditions hosted at https://s3.bttmedia.com/hub/b3/files/TermsAndConditions-EN-IN.pdf. This setup raises concerns regarding consistency and clarity for users.
Specifically, Rule 7.4, which has sparked our current discussion, is notably absent from the PDF version of the Terms and Conditions. This discrepancy raises questions about which set of terms users are actually agreeing to. It's crucial for users to have access to clear, consistent, and up-to-date Terms and Conditions to ensure transparency and fairness in their interactions with your platform.
Therefore, we recognize the need to address this issue promptly to avoid any confusion or ambiguity for our users. We will take steps to ensure that both sets of Terms and Conditions are aligned and accurately reflect the rules and regulations governing your platform.
I respectfully request a reconsideration of your decision in this matter, as I firmly believe that the player is entitled to receive their winnings in full. The circumstances outlined provide compelling reasons for this request, and I trust that upon review, you will recognize the validity of our position.
Thank you for your attention to this matter.
Best Regards,
Jakub
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