Dobar dan. Imam nalog u Casino Bison, otvoren 26. jula 2024. Nalog je verifikovan. 31. oktobra 2024, nakon nekoliko depozita, konačno sam uspeo da osvojim veoma veliku sumu novca, impresivnih 26.000 PLN. Odneto je. Mislio sam da je to kao pobeda sa neba. Nakon što sam kontaktirao podršku, dobio sam poruku da ću nakon verifikacije naloga dobiti novac u roku od 5 dana.
Bio sam
oduševljeni. Ali kada sam pitao zašto još uvek ne mogu da igram, obavešten sam da je moj nalog privremeno suspendovan do verifikacije i rečeno mi je da sačekam. Posle nekoliko dana, dobio sam e-poruku da mi oduzimaju dobitak jer je došlo do sistemske greške na dan moje pobede i svi dobici su poništeni. Nisam mogao da verujem šta čitam. Rekli su da im je žao zbog neprijatnosti, greška je ispravljena i da je moj nalog ponovo aktiviran i da mogu ponovo da igram. Nisu citirali nijedno pravilo iz uslova. Predstavnik je rekao da ne postoji mogućnost povlačenja bilo koje transakcije, bilo mog depozita ili mog dobitka. Više puta sam tražio termine za bilo koju tačku koja bi mi mogla pomoći, ali ništa nisam pronašla. Zašto nisu blokirali račun kada sam gubio depozite? Očigledno tada nije bilo grešaka.
Mislim da me je ovaj kazino prevario. Čitao sam i po forumima da nemaju proverene licence, pa ko im dozvoljava da obmanjuju ljude? imam a
bolestan sin čeka operaciju noge da bi mogao da hoda. Pokušavam različite metode da konačno usrećim svoje dete. Nisam upoznat sa kazinom, ali sam slučajno naišao na ovo. Nisam kockar, ali povremeno igram. Nikada nisam ništa osvojio jer nemam sreće. Bila sam najsrećnija mama tog dana, ali samo na trenutak.
Molim vas, molim vaš tim za pomoć jer mi samo vi, kao stručnjaci iz oblasti kockanja, možete pomoći.
Good day. I have an account at Casino Bison, created on July 26, 2024. The account has been verified. On October 31, 2024, after making several deposits, I finally managed to win a very large sum of money, an impressive 26,000 PLN. It was taken away. I thought it was like winning from heaven. After contacting support, I received a message saying that after verifying the account, I would receive the money within 5 days.
I was
thrilled. But when I asked why I still couldn't play, I was informed that my account had been temporarily suspended pending verification and was told to wait. After a few days, I got an email saying they were taking away my winnings because there was a system error on the day of my win, and all winnings had been voided. I couldn't believe what I was reading. They said they were sorry for the inconvenience, the error had been fixed, and that my account was reactivated and I could play again. They didn't cite any rule from the terms and conditions. The representative said there's no possibility of withdrawing any transactions, either my deposit or my winnings. I repeatedly searched the terms for any point that could help me but found nothing. Why didn't they block the account when I was losing deposits? Apparently, there were no errors then.
I think I was cheated by this casino. I also read on forums that they do not have verified licenses, so who allows them to deceive people? I have a
sick son waiting for an operation on his leg so he can walk. I'm trying different methods to finally make my child happy. I'm not familiar with casinos, but I happened to come across this one by chance. I'm not a gambler, but I occasionally play. I had never won anything because I'm not lucky. I was the happiest mom that day, but only for a moment.
Please, I ask your team for help because only you, as experts in the field of gambling, can assist me.
Dzien Dobry. Posiadam konto gracza w Casino Bison zalozone 26.07.2024 .Konto jest zweryfikowane.31.10,2024 po dokononaniu kilku wplat w koncu udalo mi sie wygrac bardzo duze pieniadze bo az 26 000 zl.Zabrano mi je,Pomyslalam ze to szczescie z nieba ,Po kontakcie z suportem otrzymalam wiadomosc ze po zweryfikowaniu konta do 5 dni dosttane pieniadze,
Bylam
szczesliwa.Ale jak zapytalam po chwili dlaczego dalej nie moge sobie zagrac, otrzymalam informacjie ze konto chwilowo wstrzymane do czasu weryfikacji i kazano oczekiwacPo po kilku dniach dostalam email ze zabieraja wygrane pieniadze bo w dniu mojej wygrane wystapila awaria systemu i wszystkie wygrane zostaly uniewaznione.Nie wierzylam w to co czytam .Napisali ze im przykro z tego powodu awaria juz jest naprawiona i konto ponownie odblokowane i moge sobie zagrac,Nie podali zadnego punktu z regulaminu .Pani napisala ze nie ma mozliwosci wyplacenia zadnej tranzakcji ani mojego depozytu ani wygranej,Szukalam wielokronie punktu w regulaminie ktory by mogl mi pomoc ale nie znalazlam,Dlaczego nie zablokowali konta jak przegrywalam depozyty .Zapewne wtedy nie bylo awari.
Mysle ze zostalam oszukana przez to kasyno,Wyczytalam tez na forum ze nie posiadaja
zweryfikowane licencji ,Wiec kto pozwala im oszukiwac ludzi. .= Mam
chorego syna ktory czeka na operacjie nogi aby moc chodzic ,Pruboje i roznych metod aby w koncu dziecko bylo szczesliwe'. Nie znam sie na kasynach ale przez przypadek trafilam na to kasyno.Nie jestem hazardzistka ale czasami zdarza mi sie zagrac,Nigdy nic nie wygralam bo nie mam szczecia. Bylam najszcesliwsza mama w tym dniu ale tylko na chwile.
Prosze wasz zespol o pomoc bo tylko wy jako experci w dzeidzinie hazardu mozecie mi pomoc.
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