Počeo sam da igram sa BitStarz depozitima pre, jer sam pročitao lepu recenziju o kazino guruima. Pored toga, test pilota poverenja je delovao ugledno, tako da sam napravio svoj prvi depozit i izgubio užasnih 100% u redu, nisam igrao sa punom koncentracijom, i bilo je razumljivo. Drugi depozit je prošao malo drugačije. Odobren mi je bonus na depozit od 50% za drugi oročeni depozit uz uslov od 40 Ks.. Deponovao sam ga 26. januara 2024. do 27. sam iskoristio ovaj depozit od 0,5 lakih novčića u preko četiri novčića u vrednosti od 330 dolara. Tokom celog procesa, držao sam se pažljivo u vezi sa zahtevima. U jednom trenutku otprilike na pola puta je prestao da napreduje i obratio sam se Službi za korisničku podršku koja me je obavestila da igre za stolom i originalne BitStarz igre doprinose samo 5% normalne veličine u toku igre, tako da sam se prilagodio i otišao na igre koje su zaista bile u skladu sa igrom. zahteve, konačno sam ispunio uslove za lake novčiće na svom ekranu za nagradu, i kada je bio pun, nestao je kako se očekivalo i depoziti su bili otključani. Bio sam oko 320 dolara vredan bitkoina za svoj račun i čekao sam. Kazino gurui da su isplate bile skoro trenutne i iskreno, retko dobijam, tako da sam bio prilično uzbuđen.
Maja umesto da bude deponovan na moj račun, primio sam e-poštu od blagajnika. Već sam verifikovao svoj nalog, tako da nisu mogli mnogo da kažu o tome, međutim, umesto da isplate moj dobitak, obaveštavaju me da sam prekršio odredbe i uslove prelaskom preko dodeljenih veličina uloga za slot mašine. Saznao sam da su u svojim sitnim slovima zakopali klauzulu u kojoj se navodi da ako se kladite preko 0,06 lajtkoina po okretu, oni se ne primenjuju na zahteve i stoga ih u stvarnosti nisam ispunio. Problem je u tome što mnoge njihove igre prelaze ovu veličinu opklade podrazumevano kao minimum i ne daju naznake da dobici neće ispuniti igru do kraja. Osim toga, ako je ono što kažu istina, igra bi i dalje bila na mom računu, nije, ja sam dao visoko na neke od svojih opklada, i primetio sam da nisu napredovali u mojoj igri, pa sam odustao . Tek nakon što je zahtev bio u potpunosti i nestao sa mog naloga. Da li sam inicirao povlačenje.
cela ova situacija bi bila dovoljno loša. Da su mi jednostavno vratili novac na račun i rekli mi da igram još malo kako bih isplatio novac. Umesto da to urade, jednostavno su mi uzeli sve dobitke nikada u životu nisam imao kazino da me zaustavi na izlazu i bukvalno mi uzmu dobitak iz ruke, oni zaista veruju da ovde ne rade ništa podlo onda su u najmanju ruku pogrešili, prevremeno su skinuli zahtev sa mog naloga, to nije na meni. Ali nisam pogrešio, samo sam odveo ove momke u čistače i oni su odlučili da ne žele da plate.
Uložio sam žalbu na ovu odluku sa brigom o kupcima i odbijen mi je, takođe mi je odbijena žalba od blagajnika. Dodatno, napisao sam neke od rukovodstva, ali siguran sam da se neće ni pročitati. Nadam se da biste mogli da iskoristite nešto od svoje značajne moći u sektoru da pomognete malom momku koji je tu zaglavio samo zbog recenzije na vašem sajtu.
ps u njihovim imejlovima. Rekli su da su vratili moj prvobitni bonus na depozit na moj račun. Nisu. Povukao sam samo deo svog dobitka. Kada su to uradili, smanjili su preostali iznos na mom računu na moju prvobitnu veličinu depozita, jednostavno su uzeli još više novca.
I started playing with BitStarz deposits ago, because nice review I read on casino gurus. Additionally, the trust pilot review seemed reputable, so I made my first deposit and lost horribly 100% fine, I was not playing with full concentration, and it was understandable. Second deposit went a little different. I was granted a 50% deposit bonus for a second time deposit with a 40 X plate through requirement.. I deposited it on january 26, 2024. by the 27th I leveraged this .5 light coin deposit into over four coins valued at $330. Throughout the process I kept close on the requirements. At one point around halfway through it stopped progressing and I reached out to Customer Care who informed me that table games and BitStarz original games only contributed 5% the normal size to the play through so I adjusted and went to games that actually met the play through requirements, finally I met the light coin requirements in my reward screen, and once it kicked full, it disappeared as expected and deposits were unlocked . I was around $320 worth of bitcoin for my account and waited. Casino gurus that the withdrawals were almost instantaneous and honestly, I rarely win, so I was pretty excited.
May instead of deposited into my account I received an email from the cashier. I had already verified my account, so there wasn’t much they could say about that, however, rather than pay my winnings, they inform me that I had violated the terms and conditions by going over allocated Bet sizes for slot machines. I learned that in their fine print they buried a clause stating that if you bet over .06 Litecoin per spin, they did not apply to the requirements and therefore I in reality hadn’t met them. The problem is a lot of their games go over this wager size by default as their minimum and give no indication that the winnings are not going to fulfill the play through. Additionally, if what they are saying is true, the play would have been on my account still, it wasn’t, I did go high on some of my wagers, and I noticed that they did not progress my play through, so I dropped . Only after the requirement was in full and had disappeared from my account. Did I initiate it withdrawal.
this whole situation would’ve been bad enough. Had they simply put the money back in my account and told me to play a little more in order to cash out. Rather than doing this, they simply took all of my winnings never in my life have I had a casino stop me on my way out the door and literally take winnings out of my hand, they truly believe that they’re not doing anything nefarious here then at the very least, they made a mistake, they removed the requirement from my account prematurely, that’s not on me. But I didn’t make a mistake, I just took these guys to the Cleaners and they decided they didn’t want to pay.
I appealed this decision with customer care and was denied, I was also denied an appeal from the cashier. Additionally, I wrote some of the management, but I’m sure it won’t even be read. I’m hoping you guys could leverage some of your substantial power in the sector to help out a little guy who only stuck his knock out there because of the review on your site.
ps in their emails. They stated that they placed my original deposit bonus back into my account. They didn’t. I only withdrew part of my winnings. When they did this they reduced the remaining balance in my account down to my original deposit size they simply took even more money.
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