The player from Mexico was experiencing difficulties withdrawing her winnings due to ongoing verification. After she passed KYC, the withdrawal has been processed. However, it is not clear what is the issue with the crypto withdrawal that she received and the circumstances around the issue. The complaint was closed with the note "rejected" because the player stopped responding to our messages and questions. In one of her last posts, she asked us to keep the complaint non-public.
Igračica iz Meksika je imala poteškoća s povlačenjem svog dobitka zbog verifikacije koja je u toku. Nakon što je položila KYC, povlačenje je obrađeno. Međutim, nije jasno u čemu je problem sa povlačenjem kriptovaluta koje je dobila i okolnosti oko tog problema. Žalba je zaključena sa napomenom "odbijeno" jer je igrač prestao da odgovara na naše poruke i pitanja. U jednom od svojih posljednjih postova zamolila nas je da žalba ostane nejavna.
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