Moram da počnem da kažem da patim od depresije oko 3 godine i nedavno se zbog ličnih okolnosti moja depresija znatno pogoršala
Takođe sam registrovan u GameStop Uk snd game care i imam aktivan blok kockanja na svim mojim bankovnim karticama
Pre otprilike mesec i po dana zatražio sam preko ćaskanja na veb lokaciji da zatvorim svoj nalog i da me isključi iz kockanja na 6 meseci, u vreme kada je korisnička podrška obaveštena i o mojoj depresiji i o mojim problemima sa kockanjem. Ipak, uspeo sam da se prijavim i da prokockate £3.837,68 u ovom mesecu i po
Zato tražim punu refundaciju gore navedenog iznosa.
Gore navedeni iznos je deponovan i igran tokom zahtevanog perioda samoisključenja
Takođe bih želeo da istaknem da oni koriste gejtvej za plaćanje treće strane sa šifrom trgovca koji se ne kocka kako bi zaobišli stroga pravila Visa i Mastercard i na taj način banke nisu u mogućnosti da zaustave ta plaćanja (čak i ako postoji kockarski blok na mestu)
I need to start saying that I’ve been suffering with depression for about 3 years and recently due to personal circumstances my depression got much worse
I’m also registered with GameStop Uk snd game care and I have an active gambling block on all of my bank cards
About a month and half ago I requested through the website chat to close my account and to exclude me from gambling for 6 months , at the time the customer support was made aware of both my depression and my gambling issues Yet I was able to log in and to gamble away £ 3.837,68 in this month and half
So I’m seeking the full refund of the above amount .
The above amount was deposited and played during a requested self exclusion period
I would like to also point out that they’re using third party payment gateway with a not gambling merchant code in order to bypass visa and Mastercard strict rules and in this way the banks are not able to stop those payment ( even tho there is a gambling block in place )
Automatski prevedeno: