Dragi joseph226,
Hvala vam puno što ste podneli ovu žalbu. Žao mi je što čujem za vaše negativno iskustvo sa Fortune Clock Casino-om. Dozvolite mi da vam postavim nekoliko pitanja kako bih se uverio da potpuno razumem vašu situaciju.
Da li ste igrali sa aktivnim bonusom?
Molim vas, pošaljite mi celu svoju istoriju igara u Ekcel formatu. Možete ga zatražiti od kazina, a zatim ga proslediti veronika.l@casino.guru .
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Hvala unapred na odgovoru.
Srdačan pozdrav
Veronika
Dear joseph226,
Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Fortune Clock Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Have you played with an active bonus?
Please send me your entire gaming history in Excel format. You may request it from the casino, and then forward it to veronika.l@casino.guru.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Automatski prevedeno: