NaslovnaForumDiskusija o prigovorimaIgra se ruši pri 20.000k dobitaka

Igra se ruši pri 20.000k dobitaka (strana 2)

 od Arttu111
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10.884 pregleda 65 odgovora |
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Koliko dugo mogu da traju? Već sam čekao 5 dana.

Automatski prevedeno:

Koliko dugo mogu da traju? Već sam čekao 5 dana.

Automatski prevedeno:

Well I got my first "fix" in 3 days so I would say that is the minium and somewhere I read that can take up to 90 days, but I am not sure if it was reliable information.

But to be honest I cant even tell you that answer because I dont know either🤷‍♂️

Update…

Casino contacted me and said that provider said that game was lagging and I tried to manipulate that game by refreshing the game multilple times…

And then they linked some pictures and there was fire in the hole 2 and different bet and clock time…

That is so strange.

Zdravo! Šta mislite pod ažuriranjem? Nekoliko puta sam se odjavio i ponovo prijavio. Da li je to ono što i ja očekujem? Nepravedno!!! Igrate satima, uložite novac, dođete do bonus igre i onda se dešava ovako nešto.

Automatski prevedeno:

Ali niko mi ne govori ni reč. Čekam od ponedeljka.

Automatski prevedeno:

Zdravo! Šta mislite pod ažuriranjem? Nekoliko puta sam se odjavio i ponovo prijavio. Da li je to ono što i ja očekujem? Nepravedno!!! Igrate satima, uložite novac, dođete do bonus igre i onda se dešava ovako nešto.

Automatski prevedeno:

Hello! Yeah that is so unfair… But there is something shady about this because they linked the files with different game, bet and time…

I contacted casino again…

Lets hope for our best and that you will get a respond too soon

file

Any help and suspicous text here is needed!

Previous image I got after I send them that there was wrong game etc.

They said that they send wrong files and that picture.

Izmenjeno

Da, ali bih želeo da znam koje opcije me čekaju? Ne možete ponoviti igru, zar ne? Pa kako ću biti isplaćen? Kazino kaže da neću pretrpeti gubitke.

Automatski prevedeno:

You should ask the support of the casino this kind of question; I am sure they will be able to give you answers. Let us know, for sure, how the issue will be solved.

Any help and suspicous text here is needed!

Previous image I got after I send them that there was wrong game etc.

They said that they send wrong files and that picture.

After reading all your posts, I would recommend you try and contact our complaint team. They will have a look at it and try to help out. Please submit a complaint by following this link. Let us know, please, if you need any assistance.

Trenutno jedva mogu da se žalim jer čekam odluku.

Automatski prevedeno:

After reading all your posts, I would recommend you try and contact our complaint team. They will have a look at it and try to help out. Please submit a complaint by following this link. Let us know, please, if you need any assistance.

Yeah I send them a full story. Thank you still for your help after this case went this way.

Now lets hope for altenhofeugen15 best!

Upravo sam kontaktirao kazino. Očigledno još uvek istražuju i moram da čekam. U suprotnom ću imati mnogo pitanja i neću dobiti nikakve odgovore. Šta možete provesti nedelju dana istražujući? ne razumem.

Automatski prevedeno:

Trenutno jedva mogu da se žalim jer čekam odluku.

Automatski prevedeno:

That's probably reasonable, so let's wait and see what they tell you and based on that we'll see what happens and how it all unfolds. 

We will wait for news. 

Yeah I send them a full story. Thank you still for your help after this case went this way.

Now lets hope for altenhofeugen15 best!

Yes, I wish both of you only a good result. ☘️

As for your complaint, I see that Kristina has already replied to you, so feel free to answer her questions so she can move on. 

Anyway, when you contacted the casino last time did you find out anything ? I've read that it's getting pretty convoluted.

Well last thing they said was there was a error/bug in that spin and the spin is canceled.

I’ve read multiple posts about same "bug" so I am not anymore sure if casino is telling the truth or not

Arttu111

An error or a bug can appear sometimes, but the most important thing is, in my opinion, for the casino to be willing to fix it somehow. So let's see what the result of this will be. I hope they will be able to find a solution to your case soon.

Koliko dugo provajder može da potraje sa takvim pitanjem? Još uvek nemam odgovor. Hvala!

Automatski prevedeno:

An error or a bug can appear sometimes, but the most important thing is, in my opinion, for the casino to be willing to fix it somehow. So let's see what the result of this will be. I hope they will be able to find a solution to your case soon.

Well they gave me 50€ and just said sorry for all the time it took and thats it. I havent even reply to them after that.

Koliko dugo provajder može da potraje sa takvim pitanjem? Još uvek nemam odgovor. Hvala!

Automatski prevedeno:

It really depends on the case and what exactly they need to do on the provider's side. I'm sorry, but we do not have an answer to your question.

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